Beechwood nurseries Really good quality shrubs at reasonable prices Reviews

“ I was sent the wrong tree and not offered a refund or replacement. I was treated with extreme rudeness by the customer service team. Planning to report to trading standards. I can only assume that beechwood nurseries had to rebrand as 3fatpigs as they had such a bad reputation. Don’t be fooled - same company same terrible service. ”

“ 25 Privet Plants delivered with fungal infection, seller refused to refund. Customer Service appalling, avoid at all costs. ”

“ I tried to discuss this with their customer service, who were frankly rude, unapologetic and patronising. ”

“ Sent damaged plants and refused to accept that they were damaged. Absolutely bad products, and even worse and rude customer service. Stay away from them. ”

“ Absolutely the worst gardening company online . Your go to place for offensive customer service and terrible plants ”

“ I've also had a really bad experience. 5 bare root crabapple trees failed to take. Despite several requests on my part for refund, they completely refuse to give one. I've sent several emails, dating back to last May, plus numerous photos. I've never come across such appalling rudeness from their customer "service". No reason was given for refusing a refund. I'll be posting my thoughts on social media. ”

“ Horrendous customer service. Absolutely no interest in customer care. Once they have your money they will cease to help you. I spent £60 with them only to find the product they sent was dead. They blamed for not looking after it. It was dead within days of receiving it. Don't bother they are rude and unhelpful. ”

“ FRAUDULENT COMPANY, we purchased a lemon tree ready to fruit from this company and received a 2” stem, customer service was shocking DO NOT USE ”

“ Absolutely terrible customer service. Bought a bare root tree in autumn, no buds or any sign of life! No refund offered. Poorly packaged which I suspect was the reason it failed! Would not recommend this company at all. AVOID! ”

“ I purchased a cherry tree in May - it arrived with no soil around the root, yet there were several green leaves at the top. All previous purchases of dormant trees from other suppliers had no leaves whatsoever. I followed the online instuctions but the tree is now as dead as the parrot in the Monty Python sketch. The reply to an email I sent also left a lot to be desired in the customer service skills dept. ”