"I've also had a really bad experience. 5 bare root crabapple trees failed to take. Despite several requests on my part for refund, they completely refuse to give one. I've sent several emails, dating back to last May, plus numerous photos. I've never come across such appalling rudeness from their customer \"service\". No reason was given for refusing a refund. I'll be posting my thoughts on social media."

"I've also had a really bad experience. 5 bare root crabapple trees failed to take. Despite several requests on my part for refund, they completely refuse to give one. I've sent several emails, dating back to last May, plus numerous photos. I've never come across such appalling rudeness from their customer \"service\". No reason was given for refusing a refund. I'll be posting my thoughts on social media."

"Truly terrible quality! They\u2019re clearly trying to fob off their damaged and dying plants. Avoid. I ordered two catmint plants that arrived looking scraggly with dead, yellowing leaves. I sent images and exchanged dozens of messages with this woman called Charlotte who said if I\u2019m not happy with the plants that I can return them at my own expense for a refund."

"Truly terrible quality! They\u2019re clearly trying to fob off their damaged and dying plants. Avoid. I ordered two catmint plants that arrived looking scraggly with dead, yellowing leaves. I sent images and exchanged dozens of messages with this woman called Charlotte who said if I\u2019m not happy with the plants that I can return them at my own expense for a refund."

"Truly terrible quality! They\u2019re clearly trying to fob off their damaged and dying plants. Avoid. I ordered two catmint plants that arrived looking scraggly with dead, yellowing leaves. I sent images and exchanged dozens of messages with this woman called Charlotte who said if I\u2019m not happy with the plants that I can return them at my own expense for a refund."

"Truly terrible quality! They\u2019re clearly trying to fob off their damaged and dying plants. Avoid. I ordered two catmint plants that arrived looking scraggly with dead, yellowing leaves. I sent images and exchanged dozens of messages with this woman called Charlotte who said if I\u2019m not happy with the plants that I can return them at my own expense for a refund."

"Received 4 fruit trees - 1 failed plus 10 hazel whips - 1 failed. No green beneath the bark. All were planted in deep soil with much leaf mould - they were watered regularly - Beechwood suggested they had not been looked after and failed to send replacements nor to promise them when they become available next season."