Beer Hawk Reviews

Name: Beer Hawk
Address: Thorp Arch, Wetherby
Rating: 4.36

4.4 Rating 5,759 Reviews

83 %

of reviewers recommend Beer Hawk

Company Reviews

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Metrics

4.4

Based on 5,759 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 50%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01423 525750

Email:

info@beerhawk.co.uk

Location:

Thorp Arch
Wetherby
LS23 7FU

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Beer Hawk 5 star review on 28th August 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I brought these for my dad who loves mixed ales and was extremely impressed with how quickly it was dispatched.”

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Posted 7 years ago

Great to hear we got your delivery out to you quickly & I hope your Dad enjoyed the beers! Cheers, Hannah

Posted 7 years ago

“I order the Trappist Ale selection for my dad. It arrived quickly, and my dad seemed very impressed with the selection and the free beer glass it came with. It was a good choice for father's day”

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Posted 7 years ago

Am glad your Dad enjoyed his gift & I hope he enjoys drinking out of his fancy glass! Cheers, Hannah

Posted 7 years ago

“Prompt delivery of product for Father's day.”

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Posted 7 years ago

Glad we got your Father's Day present to you quickly. Hope the recipient enjoyed it! Cheers, Hannah

Posted 7 years ago

“Husband delighted with his beer selection; I'm delighted with excellent service. Thank you”

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Posted 7 years ago

Really pleased you are both happy with the order & delivery. Glad your husband like the beers! Cheers, Hannah

Posted 7 years ago

“The beer is fantastic. I have been subscribing for a year now as a gift for my husband, and he is delighted with the selection. Customer service is poor though. I ordered a gift for someone at Christmas and it never arrived. I eventually got a refund, but I would have preferred the beer. No-one seemed to know what they were doing in trying to track it down. I recently got an email to say my subscription had been suspended. I have no idea why, and someone was going to contact me to explain but I've heard nothing. Based on that comment, you really need to change that awful 'humorous' answerphone message. The one that says 'we don't do much training'. That's not something to brag about, particularly when the majority of the buttons you are told to press either ring out or are cut off.”

Helpful Report

Posted 7 years ago

I'm really sorry there has been a problem with your Beer Club subscription. I have passed your comments on to the Beer Club team & someone will be in touch. Thanks for the feedback about our 'light-hearted' phone menu. Cheers, Hannah

Posted 7 years ago

“Easy to use website Large choice Fast delivery”

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Posted 7 years ago

Glad you find the website easy to use Jill & are enjoying our selection. Thanks for taking the time to leave us a review. Cheers, Hannah

Posted 7 years ago

“Great service. Love the beers. The 3 can tubes make great gifts. Quick delivery.”

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Posted 7 years ago

Great to hear you are liking our Beer Bullets. I am pleased everything got to you so quickly. Cheers, Hannah

Posted 7 years ago

“Great selection of pale ales. Packaged well and delivered within a couple of days.”

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Posted 7 years ago

Great to hear you are liking our selection Louise & everything arrived on time & well packaged. Cheers, Hannah

Posted 7 years ago

“I thought I had found the perfect present for my sons 65th birthday, a few weeks ago I started to order a machine and a keg of beer to be sent to him, nice young lady said i should not order so soon, but if I ordered on the 23rd, It would get there on the 28th, so I did, to be told that it would arrive the next day. A bit awkward, as they would be working all week end for a charity, when they got home my son rang to say, a big thanks for the keg of beer left in their shed,,,, I said there should be a machine, ,,,,,,,no machine. I have been told,'machine lost in transit',, are out of machines,,, but will deliver as soon as one comes in. Nobody's fault I suppose,,, But my perfect birthday present has not turned out so perfect........Elizabeth.”

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Posted 7 years ago

I'm so sorry there has been a delay with part of your order. I understand you spoke to our Customer Services department this morning who are dealing with this for you & will get another machine out to you as soon as possible. Cheers, Hannah

Posted 7 years ago

“Easy to order, delivery as promised.”

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Posted 7 years ago

Great to hear everything was easy to order & we got your delivery out to you quickly. Cheers, Hannah

Posted 7 years ago

“Quick delivery and nice product but the box arrived all mashed up and tatty. Did email but absolutely no communication from them. Disappointing.”

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Posted 7 years ago

Thanks for the review Natasha. I'll contact you direct regarding your order as I can't find any emails from you. Cheers, Hannah

Posted 7 years ago

“Top service!”

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Posted 7 years ago

Thanks for the 5 stars Ashleigh. Glad we could be of service! Cheers, Hannah

Posted 7 years ago

“Look at your notes”

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Posted 7 years ago

Sorry there has been an issue with your order Sonya. I understand our Customer Service team has been dealing with this for you. Cheers, Hannah

Posted 7 years ago

“Fantastic product and service”

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Posted 7 years ago

Thanks for giving us a 5 star review Vicky. Am pleased you were so happy with the service. Cheers, Hannah

Posted 7 years ago

“Great gift pack. My Dad loved it. Not just your ordinary beer gift set. Great for a beer drinker who loves to try something different.”

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Posted 7 years ago

Great to hear your Dad loved the gift pack Pauline. Thanks for leaving us a review. Cheers, Hannah

Posted 7 years ago

“Seems seldom that I don't have an issue with Beer Hawk. Once again two cans received which were expired and one can with no date printed whatsoever. This has been common occurrence for my dealing with Beer Hawk over the past few years.”

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Posted 7 years ago

Sorry there was an issue with the dates on a couple of the cans, which I understand we have dealt with for you. We do try & keep an eye on the dates in the Warehouse. We do sometimes get cans sent with no dates on from the breweries, especially from US breweries. Hope you enjoyed the rest of your order. Cheers, Hannah

Posted 7 years ago

“Speedy delivery and my husband was over the moon with his Father's Day gift . Defo recommend and will use again 👍🏻”

Beer Hawk 5 star review on 24th June 2017

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Posted 7 years ago

Great to hear your husband loved his Father's Day gift Joanne! Thanks for sharing the photo with us. Cheers, Hannah

Posted 7 years ago

“I bought two of the Top Dad beer hampers for my dad and my husband. Both loved them and were very impressed”

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Posted 7 years ago

Great to hear the gift boxes went down so well Sarah! Thanks for taking to time to review us. Cheers, Hannah

Posted 7 years ago

“Tasty beer- a lovely gift”

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Posted 7 years ago

So pleased to hear the beer went down well as a gift! Cheers, Hannah

Posted 7 years ago

“A good selection of tasty beers!”

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Posted 7 years ago

Thanks for the 5 stars! Glad you are liking our selection. Cheers, Hannah

Posted 7 years ago

Beer Hawk is rated 4.4 based on 5,759 reviews