Beer Hawk Reviews

Name: Beer Hawk
Address: Thorp Arch, Wetherby
Rating: 4.36

4.4 Rating 5,759 Reviews

83 %

of reviewers recommend Beer Hawk

Company Reviews

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Metrics

4.4

Based on 5,759 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 50%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01423 525750

Email:

info@beerhawk.co.uk

Location:

Thorp Arch
Wetherby
LS23 7FU

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Beer Hawk 5 star review on 28th August 2017

Anonymous

Anonymous // 01/01/2019

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Posted 7 years ago

Thanks for the review Emma. Cheers, Hannah

Posted 7 years ago

“Ordered as a birthday present for my Dad and he was very pleased with the selection, although one bottle had been broken in transit which was disappointing”

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Posted 7 years ago

Thanks for your review Steve. Glad your Dad enjoyed his present. Will contact you direct about the broken bottle. Cheers, Hannah

Posted 7 years ago

“I was very pleasantly surprised with the speed of processing the order, packing, delivery, and communication throughout the process. As it was a gift, the recipient was doubly delighted.”

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Posted 7 years ago

Thanks for the great review Graham. Glad it all worked out well & hope the gift was enjoyed. Cheers, Hannah

Posted 7 years ago

“Excellent help and advice given when purchasing a gift and it was promptly delivered to a very happy recipient. I would not hesitate in using the company again.”

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Posted 7 years ago

Thanks for your review Susan. Glad we could be of help & hope the gift was enjoyed. Cheers, Hannah

Posted 7 years ago

“Generally good, however on my most recent purchase 3 of my beers were within 2 weeks of their best before date. Considering beer is best served fresh, this is not encouraging, and still being charged at full price. I expect fresh beer at full price. If it's old beer nearing its best before, put it in a 50% clearance so people know what to expect.”

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Posted 7 years ago

Thanks for your review Martin. Will contact you to look into which beers had short dates. Cheers, Hannah

Posted 7 years ago

“Bought the valentines box for my partner ...he loved it some more than others but he used the I love you will you marry me to propose ...yay I'm a big fan of your beer too now ❤”

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Posted 7 years ago

Thanks for the great review and huge congrats to you & your new fiancee! Cheers, Hannah

Posted 7 years ago

“Fabulous service and incredible selection of beers”

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Posted 7 years ago

Thanks for the great review Bill. Enjoy your beers, cheers Hannah

Posted 7 years ago

“Unfortunately it did not arrive when it should have (3 day) however I did get an email and a discount off future purchases and communication was good. I was really disappointed to only have 3 months before the best before date as I bought extra to prevent paying delivery charges.”

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Posted 7 years ago

Hi Claire, thanks for the review. Once the beer is kegged it is automatically given a 6 month best before date & then shipped to us in the UK. Thanks Hannah

Posted 7 years ago

“A great selection of craft beers were sent with a 'Valentines' theme. Really great service, delivered quickly.”

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Posted 7 years ago

Thanks for the review Claire. Glad you enjoyed our selection & hope you enjoy drinking them. Cheers Hannah

Posted 7 years ago

“Amazing selection of beers, my boyfriend was extremely happy with this box. It arrived exactly when they said it would and was packaged really well. He's already looking into a monthly subscription!”

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Posted 7 years ago

Hi there, Thanks very much for the review & am glad he enjoyed the selection. Cheers Hannah

Posted 7 years ago

“Have now cancelled my beer club subscription as the beers I was receiving were of no interest to me and I was tipping out most of them.”

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Posted 7 years ago

Hi Scott, thank you for the review. I'm sorry the selection wasn't to your taste. Cheers Andy

Posted 7 years ago

“First timer bought the case of British real ale and it was great to see different bottles/cans that were said on the website which made it a nice surprise. Will buy again!!”

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Posted 7 years ago

Hi Richard, thanks for such a positive review! I'm really pleased you like the selection! Cheers Andy

Posted 7 years ago

“Excellent!! Says it all.”

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Posted 7 years ago

Hi Thomas, thanks for the positive review! Cheers Andy

Posted 7 years ago

“Very quick delivery. Haven't tried any of the beers yet as they're for a Belgian night were going to in a few days time but they all look fantastic. Will certainly use agin if the need arises. Cheers.”

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Posted 7 years ago

Hi Steve, thanks for such a positive review! I hope your Belgian night goes well! Cheers Andy

Posted 7 years ago

“Very slight delay with the delivery, but they contacted me to apologise and gave me a £5 voucher towards my next purchase. Beers arrived well packaged, and they have a great selection. Overall, highly recommended.”

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Posted 7 years ago

Hi Paul, thank you for such a positive review! We appreciate your patience with the slight delay and it's great that you would recommend us! Cheers Andy

Posted 7 years ago

“Husband was really chuffed to receive this case of beer on Valentine's Day. A great selection. I think a pamphlet explaining the heritage of the beers, ingredients etc would be a nice touch. I also think a nicer box or bag would be a nice for gifts rather than just a cardboard box.”

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Posted 7 years ago

Hi Helen, thank you for the review. I'm really pleased your husband enjoyed the selection in the Valentine's case and I will pass on your suggestions towards future improvements! Cheers Andy

Posted 7 years ago

“What a joke!!! Can't believe I even got an email to write a review. Order didn't arrive. Had to telephone FIVE times to find out what was happening. In the end requested my money back. Will never ever use again”

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Posted 7 years ago

Hi Karen, I am very sorry that this happened. I understand that this is not a good experience and we will learn from what happened on this occasion. Cheers Andy

Posted 7 years ago

“First order no problems but second order had to chase up for delivery date! Only real complaint would be their delivery courier. Left instructions to leave with a neighbour but parcels were left on doorstep for all to see!”

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Posted 7 years ago

Hi Gavin, thank you for the review. I'm sorry that the courier didn't follow the instructions you left. In most cases they provide an excellent service for us and I will pass on this feedback to help us both improve! Cheers Andy

Posted 7 years ago

“Great beer and delivery service”

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Posted 7 years ago

Hi John, thanks for such a positive review! Cheers Andy

Posted 7 years ago

“The shipping was very quick, one day in fact. Please note: when ordering processing takes a few days, in house gathering of the order, then the items are shipped. My processing took 3 days shipping 1 day, very good company to do business with. I will order gain.”

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Posted 7 years ago

Hi Jerry, thank you for the great review! We look forward to your next order with us! Cheers Andy

Posted 7 years ago

Beer Hawk is rated 4.4 based on 5,759 reviews