Beer Hawk Reviews

Name: Beer Hawk
Address: Thorp Arch, Wetherby
Rating: 4.36

4.4 Rating 5,759 Reviews

83 %

of reviewers recommend Beer Hawk

Company Reviews

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Metrics

4.4

Based on 5,759 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 50%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01423 525750

Email:

info@beerhawk.co.uk

Location:

Thorp Arch
Wetherby
LS23 7FU

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Beer Hawk 5 star review on 28th August 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beerhawk was the only place I could find the beer I wanted. They delivered promptly, in a well packaged box. Very impressive!”

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Posted 7 years ago

“The order arrived very late and only after continual telephone calls - only just arrived in time for Christmas.”

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Posted 7 years ago

“I have ordered sevweal times off beerhawk. No problemsore in any way. Great service”

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Posted 7 years ago

“This was the first time that I had used Beer Hawk and I sent it as a present from my wife and I to a Solicitor friend. I had confirmation from the courier that it had been delivered on time which was good and so expected a call shortly after from my friend to say thanks. After a couple of days I called him to make sure he got it which he had but said there was no card in there to say whom it was off. I had left a message to be included in the gift but apparently wasn't in it. This is the only negative as the rest of the service and beers were very good and which is why I marked it down. I have my own business and every Christmas we send champagne and chocolates to over 100 Solicitors for supporting us over the years. Some said they would prefer something different which Is why I thought Id give the beers a try for next year 2017. A picture of the hire van is attached which is a pain to get round them all delivered before christmas.”

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Posted 7 years ago

“Beers that were ordered were great but the delivery was a nightmare. Only a partial order was sent with no explanation, eventually after 3 weeks and numerous calls and emails I received the rest of the order but but was still incomplete. They sent a goodwill gesture but it was a huge disappointment not to receive my full order. I complained and customer services just said thank you for your patience they didnt acknowledge the complaint at all. Had better joy using messenger as a human appeared to answer those messages! All in all great beers and the gifts were enjoyed but the operations side needs improving to meet customer orders.”

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Posted 7 years ago

“Good selection of beers but poor customer service (the sales office is really busy) yes - I know - its Christmas - and that's why I ordered on 12 December !! Had to chase on 20 December. Beers arrived but gin which was a present didn't. As I am not a gin drinker it may stay in the cupboard for next year! Chased again today and apparently it is 'on its way'. No apologies I'm afraid.”

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Posted 7 years ago

“Great selection of beers you wouldn't necessarily choose off a shelf. Opened the door to many new styles that I look forward to trying more of in the future.”

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Posted 7 years ago

“Quick delivery and a bargain price. The Leffe Ruby is a superb addition to the range, more suited for summer than winter I'd say but we've drained the keg pretty quickly nonetheless :-)”

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Posted 7 years ago

“Wel i ordered a beer machine and 2 kegs on weds 14th dec it is now fri 30th and i stil havent received it im am absolutely furious as ive sent countless emails , made countless phone calls and im getting no where i would never recommend this company to anyone !”

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Posted 7 years ago

Debbie, Apologies for the issues you have faced and I am aware that your delivery has been made today.

Posted 7 years ago

“So many beers to choose which was great for a Christmas Present. However one item was missing which was a gift pack (glass & beer) I contacted Beer Hawk and my parcel was sent out immediately and received the next day. Thank you to your helpful staff.”

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Posted 7 years ago

“Ordering on line was easy. I purchased as a late Christmas gift so was expecting delays with the postage. It arrived on time and well packaged. The beer itself was lovely (I had a sip-it was a gift!). Thanks Beer hawk”

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Posted 7 years ago

“The beers arrived well in time for Christmas. I send them to my brother for Christmas and his birthday he enjoys them very much. They are all so different from the supermarket beers a pleasure to drink, the last one I saw him drink was from New Zealand.”

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Posted 7 years ago

“Great service, arrived in time, and is a great set I bought the IPA warrior beer making kit and my other half loved it. He liked that it was a glass brewing bottle and was the traditional way and that it wasn't going to make a massive amount of beer. Already started the brew and was the best present for a beer lover!”

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Posted 7 years ago

“Very quick delivery, beer are all a hit”

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Posted 7 years ago

“I had a problem with the delivery but this was sorted out straight away and as expected the selection of beers went down a treat... cheers ????”

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Posted 7 years ago

“Saw gordons xmas beers on facebook my husbands gordon made ideal christmas present and he rated them better than his regular mcewans thankyou beer hawk”

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Posted 7 years ago

“Happy with the beer and delivery. Not happy that you can only use beer tokens on full-priced beers and not on any offers that use a discount code. It has put me off ordering any more beers from you.”

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Posted 7 years ago

Carol - sorry to hear you feel that way, its mainly highly discounted items that you cant use them on.

Posted 7 years ago

“I purchased a hamper which contained a great variety of lagers.... perfect gift for that special person. Only issue was with the delivery driver who left parcel in front garden and not with neighbour as requested!”

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Posted 7 years ago

“Loved both the advert calendar & selection boxes this year, great ideas and worth the money. Great service and products. Cheers”

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Posted 7 years ago

“Limited use with them but always good service with prompt delivery.”

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Posted 7 years ago

Beer Hawk is rated 4.4 based on 5,759 reviews