Beer Merchants Reviews

Name: Beer Merchants
Address: Unit B10 Larkfield Trading EstateNew Hythe Lane, ,, Larkfield
Rating: 4.65

4.7 Rating 3,840 Reviews

95 %

of reviewers recommend Beer Merchants

4.7

Based on 3,840 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Beer Merchants:

Great beer to your door.

Visit Website

Phone:

01622712960

Email:

support@beermerchants.com

Location:

Unit B10 Larkfield Trading EstateNew Hythe Lane, ,
Larkfield
ME20 6SW

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Beer Merchants 5 star review on 3rd November 2024

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sent me a magic rock, micro machine instead of Wylam, in every dream home a heartache - very disappointed”

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Posted 6 years ago

“Had to chase order. But due to price will use again. 🍺🍺🍺”

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Posted 6 years ago

“Had some rare beers in stock”

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Posted 6 years ago

“As usual the order arrived acceptably promptly - though not as promptly as previously - and the contents were well packaged. What was less acceptable was the fact that a number of bottles were extremely grubby with some coated with a sticky and unpleasant deposit. Not your finest performance and some way short of your usual standards”

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Posted 6 years ago

“Quick delivery but mixed up one of the items. Emailed them and they sent out the correct bottle quickly”

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Posted 6 years ago

“Great range of beers but the packaging was abysmal. 1st delivery failed as courier refused to leave as it was leaking. The re-delivery had no breakages, but all bottles just dumped in a plastic bag in a box, all labels and foil cap enclosures were scuffed and several bottles were sticky, presumably from the initial leakages.”

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Posted 7 years ago

“Great choice and prices but delivery was slow.”

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Posted 7 years ago

“Website and processing good. Parcel force fulfillment the weak link. Struggling to take delivery. No idea if beer any good.”

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Posted 7 years ago

“Speed of delivery as always is good. This time of the year is understandably busy but noticed many items out of stock which was a little dissapointing. I did however find some alternatives. I will be aiming to stock up a lot earlier next year, shame , but merry Xmas to you guys who otherwise are always my first go to supplier.”

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Posted 7 years ago

“If you are buying gifts for Christmas I urge you to thoroughly check your order when it arrives. A couple of weeks ago I had a wrong bottle sent out which was quickly resolved. I then placed another order of 24 bottles and I was shorted 2 bottles! I sent an email on Saturday to someone called Kieron to complain, it’s now Wednesday and I’ve had no reply.”

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Posted 7 years ago

“Ordered a great beer advent calendar at a good price. Only let down by the poor delivery service I ordered on a thursday and received my parcel on the Monday. (Ordered in Nov)”

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Posted 7 years ago

“Beer arrived in good time”

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Posted 7 years ago

“Delivery was fast and there was a good selection of beer. The mixed box contained several items of stock that had lost their hop profile which made them undrinkable which was a shame.”

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Posted 7 years ago

“Beer range could be bigger but the fast service and easy website made up for that”

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Posted 7 years ago

“They had the beer I wanted. Unfortunately there was additional carriage to the Isle of Man.”

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Posted 7 years ago

“Good selection of beer from the UK & rest of the world. Was disappointed that one of my beers that was shown as 5 in stock, was gone (bottle was accidentally smashed) & only informed on receiving of my box. Had to chase my refund. Reasonable service but slightly disappointed”

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Posted 7 years ago

“Good selection and prices seemed better than the last time I shopped with them.”

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Posted 7 years ago

“I wasn't happy to be honest. Many of the beers I wanted were out of stock. When I did finally submit my order I then got a message to say some of my order was also out of stock.”

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Posted 7 years ago

“A very good selection beers, classics and up and coming breweries together. Prices are also very competitive.”

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Posted 7 years ago

“Beer delivered reasonably quickly.”

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Posted 7 years ago

Beer Merchants is rated 4.7 based on 3,840 reviews