Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

Company Reviews

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Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

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“Great friendly customer service”

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Posted 3 years ago

“Great service from Douglas at Beer52, resolved my query politely and with a smile, thank you.”

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Posted 3 years ago

“It was annoying that I had to call to cancel my subscription, which took quite a while to get through (clearly designed to make it difficult to cancel) plus it only Took a minute to sign up online! Despite this Douglas was very polite and chatty on the phone and had I not been a broke student I defiantly would have stayed on longer with some of the good deals they threw at me! Thanks doug U DA MAN!”

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Posted 3 years ago

“Excellent company very easy to deal with and excellent customer experience service”

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Posted 3 years ago

“Douglas was very helpful in dealing with my query, thank you.”

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Posted 3 years ago

“I thought all the beers were great. My first case did not arrive and I contacted Beer52 and a guy named Paul Nelson was so helpful and sorted it straight away. I am sorry I have had to cancel it was nothing to do with Beer52, I would thoroughly recommend them. Also when I called to cancel Kirtsy Cleary was so helpful and offered me lots of different options to help me, her customer service was great 😁”

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Posted 3 years ago

“Kirsty has been very helpful.”

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Posted 3 years ago

“Douglas is the ultimate beer master with his outstanding knowledge”

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Posted 3 years ago

“Douglas was very helpful - provided options in line with what I'd called through for.”

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Posted 3 years ago

“Douglas was very helpful. He explained my options and did exactly as I asked. He was friendly and promised to update me by email and rest.”

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Posted 3 years ago

“Douglas was a huge help and very friendly.”

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Posted 3 years ago

“Douglas gave friendly and efficient service to help me resolve me query. Cheers, Douglas!”

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Posted 3 years ago

“Good beer, Very friendly and very helpful customer service”

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Posted 3 years ago

“I've enjoyed being a member of Beer52 for a good while now. Douglas helped me resolve a late delivery and was efficient and courteous on the telephone today . Many thanks, Duncan”

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Posted 3 years ago

“Douglas was very helpful refining my beer preference for the future.”

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Posted 3 years ago

“Great CX service”

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Posted 3 years ago

“Really fast and helpful customer service from Douglas, really appreciate it. Thank you”

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Posted 3 years ago

“Very friendly staff”

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Posted 3 years ago

“Good customer service and Douglas was excellent.”

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Posted 3 years ago

“Excellent! brilliant chat with Douglas about this fantastic product. Cant rate them high enough!”

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Posted 3 years ago

Beer52 is rated 4.6 based on 5,029 reviews