Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant offers, fantastic customer service from Douglas. Really polite and helpful on the phone. Made the service easy to use.”

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Posted 3 years ago

“Douglas was a cool guy, really understanding as to why I'm cancelling my subscription. Made the call quick and easy :)”

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Posted 3 years ago

“Douglas was extremely helpful with my subscription query, great customer service.”

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Posted 3 years ago

“Spoke to Douglas on the phone - he was very friendly and helpful, and got my issue dealt with really quickly!”

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Posted 3 years ago

“Decided to cancel my account and was very happy with the process. A quick conversation with Douglas had it completed in a couple of minutes - painless.”

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Posted 3 years ago

“I called yesterday and spoke to Douglas. His support was excellent. He made me aware of offers and discounts available to me and ensured my query was solved quickly and efficiently.”

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Posted 3 years ago

“Got into the subscription through a discount. Pretty decent selection of beers. Snacks were two granola bars. Included a magazine about beer. Liked that there were beers I wouldn’t normally buy. Cancelling was very simple, just required a quick phone call. Delivery was on time. No broken bottles or cans.”

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Posted 3 years ago

“douglas was very freindly, he dealt with my query quickly and efficiently with good humour”

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Posted 3 years ago

“Beer 52 provided excellent customer service. The beer selection was fantastic and a real treat during lockdown. The magazines and snacks which came alongside it were also excellent.”

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Posted 3 years ago

“Lovely chap, managed to answer all my questions and got my problem resolved instantly.”

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Posted 3 years ago

“Called today to cancel my subscription. Wish this was something I could do online as I’ve been meaning to do it for about 6 months. Was happy enough with the subscription, I’m just not a huge fan of craft beer.”

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Posted 3 years ago

“Douglas was very friendly and helpful 🍻”

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Posted 3 years ago

“Excellent customer service, helped me with my issue in minutes”

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Posted 3 years ago

“Called today with a query about my subscription and I spoke to Douglas. He was excellent!! Went over and above to give me all the information on my options and future choices. All the while being friendly and informative, rather than feeling pushy. Very happy with the service I received!!”

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Posted 3 years ago

“Very helpful service from Douglas. Very efficient service from Beer 52, as well.”

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Posted 3 years ago

“Speedy delivery of initial trial box and good customer service from Douglas, nice to chat to and very helpful.”

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Posted 3 years ago

“Great service from Douglas!”

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Posted 3 years ago

“Douglas was a top lad!”

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Posted 3 years ago

“Very clear and concise support. Felt Douglas listened and understood my request. That is not always the case with customer service.”

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Posted 3 years ago

“Friendly, simple offer.”

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Posted 3 years ago

Beer52 is rated 4.6 based on 5,029 reviews