Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The response by Natalie ( Hislop) to my frustrations with the initial courier could not have been better. Natalie changed my courier provider, and was so helpful that I have decided to continue with my subscription . Looking forward to trying some more fantastic beers ( and snacks !)”

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Posted 2 years ago

“Great service. Thanks Natalie.”

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Posted 2 years ago

“Amazing service and very helpful service from Megan and Natalie”

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Posted 2 years ago

“great customer service!”

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Posted 2 years ago

“An extremely great company! Product quality is fantastic and full of nice surprises such as different snacks and amazing flavoured beers and wines. The customer service is great! I want to say a big thank you to Natalie Hislop for assisting me and sorting my queries out! Overall I highly recommend!”

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Posted 2 years ago

“Calum Docherty was really helpful in talking through the boxes and enabling me to be flexible in my subscription. Really friendly and customer focused.”

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Posted 2 years ago

“Beer 52 is a fantastic subscription service, beers from cities that you can’t buy locally and in supermarkets so allowing for a good delve into the world of craft beers! Natalie recently helped me via email with an enquiry about Christmas, and was able to sort my issue for me in one email conversation. Excited for the next box!”

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Posted 2 years ago

“Amazing beer, great service, especially Kirsty was extremely helpful and understand with every single enquiry I had! Totally recommend!!!”

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Posted 2 years ago

“Easy to order, and quick delivery Thank you Kirsty! My Mum really enjoyed the wine and snacks at her festival. 🤩👌🏼”

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Posted 2 years ago

“Emailed for help and Natalie hislop was super helpful and sorted everything out for me quickly and easily :) thanks! Xx”

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Posted 2 years ago

“Really helpful and nice, big shout-out to Georgia and Natalie!”

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Posted 2 years ago

“Natalie was an enormous help in getting me sorted out with my account changes sorted out. Great service!”

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Posted 2 years ago

“Sorcha and Natalie were super helpful during y recent emails! Apparently they are really busy at the moment but they really take the time to help. Great company”

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Posted 2 years ago

“Callum Docherty was such a great help, wonderful service.”

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Posted 2 years ago

“Great beer with each box I’ve received. Callum D was very helpful when I called about a subscription issue. Would highly recommend if you enjoy good quality ales.”

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Posted 2 years ago

“Ordered the special offer wine selection. Delivery was quick. Called to cancel the subscription, although had to wait almost 30 mins to be connected, Callum D was very polite and helpful.”

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Posted 2 years ago

“Very nice guy to chat to.”

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Posted 2 years ago

“Callum helped me cancel my subscription, really helpful, offered loads of alternatives to cancel I didnt take them up but felt like it was a great service.”

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Posted 2 years ago

“Placed my order the first week of November and our order still hasn’t arrived after 3 weeks! will not be using this service in the future I’m afraid. However the customer service team have been well informative and polite so thank you Robyn and Natalie for keeping us in the loop.”

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Posted 2 years ago

“Bought the Xmas advent calendar box and initially overcharged, so got in touch. Kirsty C was very helpful and sorted out repayment.”

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Posted 2 years ago

Beer52 is rated 4.6 based on 5,029 reviews