Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

Visit Website

Phone:

0131 608 1002

Write Your review

Tell us how Beer52 made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Waiting time for Customer Service was a little long but with current work restrictions this is understandable. When the call was connected the person I spoke to was polite, professional and took care of my enquiry immediately. All the beer I have had so far has been really good. Perhaps a little pricey per beer but you're paying for the craft and limited availability of certain beers so a premium isnt entirely unjustified or unexpected.”

Helpful Report

Posted 3 years ago

“He was very helpful and informative and your product is brilliant.”

Helpful Report

Posted 3 years ago

“I enjoyed the two boxes of beer I got from Beer 52 while I was a member. I received a varied range of beers each month and preferred these to other similar companies I have tried in the past. I decided to cancel my subscription as it was not a service I was looking for all year round. Although I would have preferred to have had the option of cancelling the subscription online without needing to call, Douglas was very helpful and the cancellation process was straight forward.”

Helpful Report

Posted 3 years ago

“Douglas was very helpful and dealt with me quickly when I called up the customer service line - beers were great!”

Helpful Report

Posted 3 years ago

“Great service, prompt delivery every month and great selections.”

Helpful Report

Posted 3 years ago

“Customer service was good. Douglas sorted my request quickly and efficiently”

Helpful Report

Posted 3 years ago

“For me, the price was affordable for what I got. However, I had to cancel due to having to move, although I didn't like having to call to cancel my subscription the chap on the other side of the phone was very helpful and straight forward.”

Helpful Report

Posted 3 years ago

“I've used beer52 for over a year and absolutely love the selection in each case when it arrives. The deals and promotions they have are a steal you'd be mad not to try them. Rang customer services a few times and they have been so polite and helpful, they're a great team! Keep up the good work and ale 🍻”

Helpful Report

Posted 3 years ago

“Douglas was great to talk to and very helpful. Beer was nice. Thanks again for letting me try your services”

Helpful Report

Posted 3 years ago

“Delicious beer selections and brilliant service”

Helpful Report

Posted 3 years ago

“Great customer service. Douglas was friendly and sorted my issue straight away, no problems”

Helpful Report

Posted 3 years ago

“I ordered my first box very close to Christmas and expected it to take a while to arrive, however it arrives on Christmas Eve. The packaging and beers were brilliant.”

Helpful Report

Posted 3 years ago

“Angus was really helpful and, as we say, sound as :) thanks for all your help! I did enjoy the beers and the experience, unfortunately with the current climate and uncertainty I can't commit to anything right now.”

Helpful Report

Posted 3 years ago

“Douglas was very merry and helpful. Thank you.”

Helpful Report

Posted 3 years ago

“Douglas was very friendly and dealt with everything perfectly”

Helpful Report

Posted 3 years ago

“Really helpful staff and tasty beer”

Helpful Report

Posted 3 years ago

“Douglas was very helpful and was quickly able to cancel my subscription. The only negative was the long delay on hold before I got to speak with Douglas.”

Helpful Report

Posted 3 years ago

“Very helpful and polite. Easy to speak to. Excellent service”

Helpful Report

Posted 3 years ago

“If you join you cant cancel or they make it very difficult for you to still cant get through been trying for the last two weeks - scam if you ask me - also the beer is cheap Polish ones. £3.62 for a small beer is steep”

Helpful Report

Posted 3 years ago

“Thanks Duncan for your efficient service. We will enjoy the rest of our beers 🍺”

Helpful Report

Posted 3 years ago

Beer52 is rated 4.6 based on 5,029 reviews