Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good company and people, beer a little expensive”

Helpful Report

Posted 3 years ago

“Douglas was really helpful and friendly. He didn't try to oversell either, which was nice!”

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Posted 3 years ago

“Boyfriend decided to do dry jan so was going to cancel but got offered to pause my subscription for a few months so he has time to try them and make up his mind. Thanks very much”

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Posted 3 years ago

“Douglas was efficient and put my request through quickly without issue. First class service!”

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Posted 3 years ago

“Great service. Hoping to rejoin when the world looks a little brighter. Thank you.”

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Posted 3 years ago

“Friendly company and great service from Douglas and the team, lighter beers were good and more enjoyable than the chocolate, peanut and very dark ales! A little expensive for me but worth a try.”

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Posted 3 years ago

“Great customer service! My husband is really enjoying the beers”

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Posted 3 years ago

“It's a fantastic way to find new beers and breweries, and there's definitely excitement in getting the next box and seeing what's in there!”

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Posted 3 years ago

“Douglas was really helpful. The box did look amazing”

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Posted 3 years ago

“douglas was very helpful with my questions great service”

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Posted 3 years ago

“Awesome Company and awesome beer! Will be subscribing again in the future.”

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Posted 3 years ago

“Beers are too adventurous for me peanut ,choc orange milk shake! May be l am too traditional in my taste I have also been advised to cut my alcohol consumption”

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Posted 3 years ago

“Douglas was really helpful, clear about me being able to pause my subscription and followed up straight away with an email confirming our conversation. For a small business, he had a professional approach that really instilled confidence. Many thanks”

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Posted 3 years ago

“He has a very friendly demeanor and was very helpful.”

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Posted 3 years ago

“Douglas Munro helped me through putting my account on hold (which I was unaware was an option) to preserve the discount on my next box when I inevitably re-start my membership - 10/10”

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Posted 3 years ago

“Just very friendly and got a good result for beer52 as I rang with the intention of cancelling. Professional but personable and both of us would have left happy.”

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Posted 3 years ago

“Great Beer, but just bought a Blade machine.”

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Posted 3 years ago

“Great Beer, Great Service.”

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Posted 3 years ago

“Douglas Munro took my call today, and it was to cancel the subscription but what I liked was there was no pushing to stay on board like the website was. I didn’t mind calling and was glad I got Douglas because they understood why I wanted to cancel, and even sent me a follow up email to help with a query I had, which you wouldn’t get from other companies knowing you want to cancel.”

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Posted 3 years ago

“I just spoke to Douglas from customer service who was extremely helpful and understanding in altering my plan. Thank you very much Douglas!”

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Posted 3 years ago

Beer52 is rated 4.6 based on 5,029 reviews