Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

Company Reviews

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Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

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“Spoke with Douglas this morning he was lovely and helpful.”

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Posted 3 years ago

“Douglas was quick, clear, polite and offered good customer service”

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Posted 3 years ago

“Really nice beer, but I had to cancel my subscription. I spoke to Douglas Munro and he was most helpful in canceling my subscription.”

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Posted 3 years ago

“It was delivered really fast and it tasted good.”

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Posted 3 years ago

“Douglas was polite and very quick over the phone.”

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Posted 3 years ago

“Douglas was great, very speedy and understanding.”

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Posted 3 years ago

“Customer service on the phone was great. Couldn’t remember the guy’s name but I wanted to cancel and he sorted it straight away. Would consider returning”

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Posted 3 years ago

“Dealt with Douglas to cancel my subscription who handled my request efficiently and with no hard sell to continue. Nothing wrong with the product just not for me.”

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Posted 3 years ago

“Nice beers and Angus didn’t try to make cancelling the subscription arqward. Now I have to focus on losing this lockdown belly.”

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Posted 3 years ago

“Douglas was super efficient and helpful regarding my query.”

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Posted 3 years ago

“Spoke to Douglas, he was very sympathetic and understanding to the issue that parcel had not been delivered via hermes. I'm guessing he gets this a lot with them. He was very helpful and offered to send another box via another courier service. Very friendly and communication was easy.”

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Posted 3 years ago

“Douglas was friendly and dealt with my request swiftly :)”

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Posted 3 years ago

“Very helpful and understanding. Was able to resolve my issue and offered a positive solution. Thank you”

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Posted 3 years ago

“Douglas was friendly and helpful, very good customer service.”

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Posted 3 years ago

“10 out of 10 for me really enjoy them really good choices”

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Posted 3 years ago

“Douglas was very friendly and helpful with his advice”

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Posted 3 years ago

“Great beer and fab customer service! Douglas Munroe was great when he felt with my query. Price is good for what you get too!”

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Posted 3 years ago

“Nice beers, good customer service. Seen a few negative things about how you have to call up to cancel but it’s no effort at all and Douglas was sound as on the phone. No complaints”

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Posted 3 years ago

“Very easy and speedy delivery. Helpful and polite service on the phone.”

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Posted 3 years ago

“Douglas was everything you would want from customer service - personable, efficient and helpful.”

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Posted 3 years ago

Beer52 is rated 4.6 based on 5,029 reviews