Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

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“Spoke to Angus regarding my subscription. Dealt perfectly with my query and excellent customer.serv”

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Posted 3 years ago

“Interesting variety of beers - great customer service - wish I could afford to keep the sub going. Did toy with the idea of every two months sub so might be returning v. soon.”

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Posted 3 years ago

“Good value, reliable delivery, according to my partner the beers were great and Douglas was very helpful and friendly from a customer service aspect. Would happily recommend this company to beer lovers.”

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Posted 3 years ago

“Douglas was very helpful and offered great customer service.”

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Posted 3 years ago

“Good beers, good service.”

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Posted 3 years ago

“Douglas was lovely to speak to especially after a 15 minute wait to get through. Dealt with my query quickly and efficiently. Unfortunately the subscription wasnt for me but definitely a great idea and worth the money. Not happy with the healthy snaks tho...... beer and health food should never be mixed c'mon guys you should know this.”

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Posted 3 years ago

“Albeit a bit unneccessary having to call to cancel my subscription, when it came down to it Douglas made it easy and was very nice about it”

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Posted 3 years ago

“Friendly and polite when cancelling, not pushy or sales-ey.”

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Posted 3 years ago

“very nice to the point”

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Posted 3 years ago

“Delicious beer, great special offers and very friendly customer service. Would recommend!”

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Posted 3 years ago

“Very friendly, and easy to deal with.”

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Posted 3 years ago

“Convinced to extend subscription with deal.”

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Posted 3 years ago

“Great service, fantastic beers & no questions asked help by Douglas today. Would highly recommend.”

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Posted 3 years ago

“Great beer and customer service, polite and friendly. Sorted out an order that went missing very quickly with a replacement.”

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Posted 3 years ago

“Happy with Douglas' service”

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Posted 3 years ago

“Prompt delivery. Good selection of beers with Interesting information about each one. Pleasant and helpful on the phone”

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Posted 3 years ago

“Nice selection of beers and very pleasant, polite customer service from Douglas. Only issue was having to wait on hold for 20 minutes to get through. Otherwise a great experience.”

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Posted 3 years ago

“Really helpful gave me options that worked 4 me”

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Posted 3 years ago

“Interesting mix of beers, and when I phoned up with an issue Douglas sorted it out very quickly and easily which is a real positive.”

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Posted 3 years ago

“I did not like having to wait 20 min to cancel my subscription. We are in 2020... come on. Douglas however was kind and helpful so cheers for that ;)”

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Posted 3 years ago

Beer52 is rated 4.6 based on 5,029 reviews