Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I spoke to Joel Gutteridge and he was such a lovely person to talk to and was extremely helpful when I had to cancel my subscription :)”

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Posted 3 years ago

“I spoke to Iannis Barron and he was such a nice person to talk to and was very helpful. It’s nice to speak to someone who radiates positive energy :)”

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Posted 3 years ago

“Kirsty was really helpful when I asked to cancel my membership after the year. I would defiantly return. Thank you”

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Posted 3 years ago

“Great and tasty products and a pleasure to be talking to Iannis Barron on some account details. Super helpful and marvellous voice :)”

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Posted 3 years ago

“Good selection of beers and reliable deliveries Only cancelled as got to the age when my liver needs looking after!”

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Posted 3 years ago

“I recently ordered a welcome box of wines from wine 52 as well as a similar beer 52 box. The wines delivered were french in origin and tasted delishous one being a rich red and the two others light and crisp whites. The glug magazine was a great read and the snacks included in the box went down a treat too. Despite all these positives I decided I had to call and cancel my subscriptions because I could no longer afford them, however upon doing so Iannis Barron informed me of some exclusive Christmas beers in my next box as well as the Sicilian wines made from grapes grown on volcanic ash to be in my next wine 52 box. This convinced me to remain a subscriber for another month at least. I recommend this great service to all those who can afford it in the long term and anyone looking for a taste of the high life even if that means cancelling after a few boxes are received.”

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Posted 3 years ago

“Great customer service by Callum, who was very friendly and polite. Thank you :)”

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Posted 3 years ago

“Lovely customer service Thankyou”

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Posted 3 years ago

“Great customer service from Ashley”

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Posted 3 years ago

“I called to cancel my subscription because I hadn’t had a chance to try the wine yet - Iannis was super helpful and said it would be no problem to cancel or if I preferred I could freeze my membership to give me some more time to decide. Super friendly and cheerful and very helpful - thanks!”

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Posted 3 years ago

“Great customer service from Callum”

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Posted 3 years ago

“Kirsty a Craft Beer Advisor resolved a missing delivery issue and I have now received my order. Things go wrong from time to time but happy with the resolution.”

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Posted 3 years ago

“Great service from Callum D. Super helpful. Subscriptions are priced fairly, ability to get reward points makes it even better. Overall, nice selection of beers and wines! Highly recommend to anyone wanting to try a decent selection of both beers and/or wines from all over the world.”

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Posted 3 years ago

“Great beer great flavours! Thanks to Callum Docherty for his professional customer service!”

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Posted 3 years ago

“Excellent customer service, they were so quick to help with my request. I spoke to Callum Docherty on the phone and he sorted out my issue in less than 5 minutes.”

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Posted 3 years ago

“Callum was friendly and helpful and dealt with my query swiftly.”

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Posted 3 years ago

“Kirsty dealt with enquiries efficiently and quick - good customer service”

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Posted 3 years ago

“It's a great idea and the beer is tasty. I spoke with Callum and he was lovely, very helpful and polite.”

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Posted 3 years ago

“Ashley did a great job in supporting me on my query. MS”

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Posted 3 years ago

“Great customer service and great products, Ashley was so friendly and helpful (as was Shaun when I first spoke to him)”

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Posted 3 years ago

Beer52 is rated 4.6 based on 5,029 reviews