Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

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Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

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“Douglas listened to my comments and responded positively”

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Posted 3 years ago

“Douglas finally resolved the delivery problem with my beers. Of all the staff that I have spoken to at BEER52, all have been very friendly and helpful but for whatever reason my first ever beer order never arrived within the time promised! Eureka! my beer has finally arrived after almost one month from the original date of my order, well done Douglas.”

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Posted 3 years ago

“Easy to sign up, great offers and quick delivery. I unfortunately had to cancel my subscription, this was a phone call to a really lovely understanding man. No pushy sales tactics. I’d definitely order again for a gift or sign up again in the future.”

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Posted 3 years ago

“Easy to deal with”

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Posted 3 years ago

“Hi, I'd never heard of Beer52 until I came across an advert on Facebook with a brilliant offer on craft Belgian beers (can never resist them). I've tried a couple out of the crate so far and are exactly what I'd expect of Belgian beer....amazing! When cancelling my subscription, I dealt with Douglas who was very polite and cheery, despite the aforementioned. I would definitely recommend Beer52 if you want to sample a vast selection of beers, rather than sticking to what's on your locals pumps.”

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Posted 3 years ago

“Douglas was very helpful and the beer was good too!”

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Posted 3 years ago

“Douglas was excellent help with assisting me to cancel. I will be back.”

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Posted 3 years ago

“Can't fault Beer52's customer service. Just got off the phone with Douglas - he was cheerful and helpful when I wanted to cancel my subscription. Sadly I couldn't recommend Beer52 to anyone beyond the most casual beer enthusiast with deep pockets. The beers were pleasant, though, like many "craft" beers, samey with the flavours disguised by unjustifiably high ABV. At £3 for a small can or bottle, they're not an attractive proposition. Most home drinkers would be far better off looking to buy from their local brewery directly, which I've found usually works out at £3-4 a litre.”

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Posted 3 years ago

“The service is good. I enjoyed the experience. It is probably a bit expensive, working out at £3 per can or bottle (roughly). The beers are generally good, obviously its a bit pot luck, but thats half the fun. Customer service is good, though I'm sure cancellation could be performed online. I don't personally read the leaflets but a lot of work seems to go into them. No doubt the most fervent enthusiasts with enjoy them.”

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Posted 3 years ago

“Cancelled as it was just too expensive. Douglas was very helpful and even tried to use offers to keep me but wasn't pushy. Thanks Douglas for your help.”

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Posted 3 years ago

“Called to cancel my subscription. Spoke to Douglas who was really helpful and not pushy at all.”

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Posted 3 years ago

“Sadly i am cancelling my subscription, however, Douglas was awesome and efficient with great customer service.u”

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Posted 3 years ago

“Good friendly chat with Douglas. Was going to cancel my subscription but he got me with the deals and had a laugh about it”

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Posted 3 years ago

“My husband absolutely loved the monthly boxes and beer fests. We would continue our subscription if it weren't for us moving to America. Douglas M in customer service was very helpful and made our cancelation easy. I would highly recommend trying it out!”

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Posted 3 years ago

“I was very pleased with the customer service and the fact that the call was quick and easy.”

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Posted 3 years ago

“Although I was cancelling my subscription with you Douglas was fantastic, great customer service despite me leaving you!”

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Posted 3 years ago

“Thanks for your help Douglas!”

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Posted 3 years ago

“Great beer and super, friendly customer service”

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Posted 3 years ago

“Wasn’t sure I wanted to extend subscription but this member of staff offered me discount to continue with the subscription for one more month!”

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Posted 3 years ago

“I would highly recommend Beer52 for anyone who loves their beer and wants to try something new. I received an offer for a free box of beer and then continued my subscription for a further 5 months. Each box was varied and contained beers I had never heard of before. I have discovered some wonderful beers that I otherwise would never have tried. If it wasn't for needing to save money I would have continued my subscription and hope to be back. The cancellation process was very easy and there was no pressure at all to stay signed up. Very good product and service, highly recommended.”

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Posted 3 years ago

Beer52 is rated 4.6 based on 5,029 reviews