Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

Company Reviews

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Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beer52 are excellent to deal with especially Natalie, she helped me to do things with my orders.”

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Posted 2 years ago

“Beer52 gave a great service and delivery was pretty quick but I did think cancelling the subscription would be difficult as I found you couldn’t do it online. However Natalie replied to my email within a day and sorted everything for me.”

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Posted 2 years ago

“What’s not to like great selection of ale and great deals . I spoke to callum , the customer service was excellent, 👍”

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Posted 2 years ago

“Natalie was extremely helpful”

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Posted 2 years ago

“I had to wait 20min to speak with an advisor so I thought ut would be a hassle to cancel it, but Callum made the process sooo simple and easy that was a relief, honestly. He was very polite and understood my current situation without any issue. Customer service is brilliant (just like the beers).”

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Posted 2 years ago

“I had a very pleasant couple of months with Beer52. These were part of a gift for someone and as I don't really drink I had no need to continue. Always delivered on time, email prior to remind me and cancellation was really easy to thanks to Natalie who sorted it very quickly. Cheers”

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Posted 2 years ago

“Callum was very friendly and persuasive (without being pushy).”

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Posted 2 years ago

“Iannis was friendly and sorted out all I needed great service ! just waiting for my delivery .... cheers”

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Posted 2 years ago

“Great beers and a great service. Always helpful whenever I've spoken to them. Iannis has helped me recently to pause my subscription for a few months which helps me keep my points when I go back!”

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Posted 2 years ago

“Kirsty C was great and had my query resolved is less than 24 hours i have a regular beer subscription (for my partner) which is always on time and a great variety”

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Posted 2 years ago

“Jenny was very helpful and friendly to talk to. Great company with great customer service.”

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Posted 2 years ago

“All my dealings with Beer52 have been friendly and very helpful, delivery is prompt every month. Any problems are dealt with quickly.”

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Posted 2 years ago

“Natalie was really helpful as she pointed out to me that I had on my account and contact ed me promptly”

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Posted 2 years ago

“Great selection of beers and excellent customer care. I had an issue with one of the deliveries (not caused by Beer52), and Kirsty was extremely kind and helpful in showing me how to deal with similar issues.”

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Posted 2 years ago

“Customer service was second to none. Both Natalie and Sam were really helpful and explained all my options. Good wine and prompt delivery”

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Posted 2 years ago

“Excellent customer service today, really enjoyed chatting to Callum, who is invested in the customer, the Beer52 offering and… beer. Really like this company and it seems the people who work there do too.”

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Posted 2 years ago

“Such great customer service from Natalie Hislop Christmas will be fun.”

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Posted 2 years ago

“Callum really helpful. Would use Beer 52 again.”

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Posted 2 years ago

“I had a query about my subscription, I called the helpline and spoke to Callum Docherty who was very helpful and resolved my issue, very happy 😊… also their beer is very good!”

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Posted 2 years ago

“Decided to try Beer52. Delivery was quick and on time. I needed to contact customer service and the agent Iannis Barron was super friendly, helpful and professional. Recommend to craft beer lovers.”

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Posted 2 years ago

Beer52 is rated 4.6 based on 5,029 reviews