Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

Company Reviews

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Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had some fantastic beers and some good covering notes. Staff are always willing to answerer any queries. I wish I could have stayed a member longer however under Doctors orders.”

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Posted 3 years ago

“First time contacting them - great customer service & a pleasure to deal with”

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Posted 3 years ago

“Fantastic beers, promptly and securely delivered, and even better service on the phone from Douglas - could not recommend more!”

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Posted 3 years ago

“Douglas was very helpful - great customer service”

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Posted 3 years ago

“received a box for christmas - quite enjoyed - tried to phone up to ask questions and then join up, no answer . failed to contact for days - consistently no one available to answer the phone - so have not joined. I became suspicious.”

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Posted 3 years ago

“Call with Douglas was good very friendly and helpful I was going to cancel but stayed for 1 more st half price! Seemed a good deal and not a hard sell”

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Posted 3 years ago

“Great selection of beers at a good price! Found some new favourites via the box, really helpful staff, thanks to Angus for being so understanding as to my cancellation due to Covid circumstances! Thanks guys I’ll be back very soon!”

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Posted 3 years ago

“All the reviews mention Douglas, so no surprise that I’m writing another! I called to cancel my subscription after two boxes. I love the selection, but I only meant to have it for a short amount of time. Douglas offered me a great deal, and so I’ve stayed on for one more month. Really great service, even with a long customer service queue, but it sounds like there’s only a few people answering phones at the moment. Thanks!”

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Posted 3 years ago

“Was given a voucher before Xmas for free case (8 beers -mixed case). I have had two already with third en route and beers have been good and different. Wouldn't have purchased or tried them normally. However, not all are great so decided to cancel. Can only do this by phone - should be able to do this by email I believe. Douglas was ok about it but tried to tempt me with offers to keep me on board - to be expected. This service is great if you want random beers and don't mind paying slightly more for them...but not for everyone.”

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Posted 3 years ago

“Great beer, great service! Just a shame I had to cancel due to financial constraints.”

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Posted 3 years ago

“Great beers, quick delivery and lovely staff - special shout out to Douglas! Keep on doing what you’re doing guys!”

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Posted 3 years ago

“Doug, was really helpful, he was very knowledgeable about everything and was able to resolve my enquiries easily and efficiently. Well played Doug thanks ever so much.”

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Posted 3 years ago

“It's been a great hands-off subscription. Sign up and get beers delivered to your door step each month. What more do you want?”

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Posted 3 years ago

“Excellent beers and service, nice magazine with some great articles and write ups. Spoke with Angus at beer 52, thank you again. Only cancelled due you external factors, would definitely recommend.”

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Posted 3 years ago

“A great selection of beer, bought for my dads birthday and went down a treat! Also nice and friendly customer service from Douglas who helped me with my query.”

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Posted 3 years ago

“great service from Angus when I reluctantly decided to cancel. I was very tempted by the generous offer to stay.”

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Posted 3 years ago

“Unfortunately I had to cancel my Subscription,Douglas was very helpful without being pushy,m the only downside was a long wait in the queue but maybe to be expected in the current circumstances”

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Posted 3 years ago

“He was very friendly!”

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Posted 3 years ago

“Nice and easy. Professional.”

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Posted 3 years ago

“Phoned to cancel my subscription due to cost, Doug offered me agreat deal for Jan. keep up the good work guys!!”

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Posted 3 years ago

Beer52 is rated 4.6 based on 5,029 reviews