Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

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“Angus was great, very helpful”

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Posted 3 years ago

“He was really helpful on the phone. Great service!”

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Posted 3 years ago

“Been subscribed for 6 months and enjoyed every box. Never a problem with delivery. It's come a time where I needed to cancel due to finance, But when I phoned up Douglas helped me with just suspending for a few months. Allowing me to keep points I've accumulated. Very helpful professional and friendly.”

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Posted 3 years ago

“Douglas was very helpful and was very kind and helped me Vance my subscription.who knows what the future holds may reactivate the account in the future”

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Posted 3 years ago

“Thank you to Angus for helping me cancel my subscription. Excited to try my beers and will definitely consider Beer52 in the future!”

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Posted 3 years ago

“Beer52 sorted a return for me today and I received a refund as promised. The customer service that I have experienced with Beer52 has been extremely positive and Angus has been very helpful and courteous in sorting this out for me. Only 4 stars because I believe that Beer52 should provide notice of forthcoming payments and scheduled deliveries in advance, rather than leaving it to customers to personally check their account to see when payments and deliveries are to be made.”

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Posted 3 years ago

“Very helpful service”

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Posted 3 years ago

“The beer are honestly great and I would continue getting the box if I wasn’t moving out of the country. Douglas was super helpful and quick with canceling my subscription when I called!”

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Posted 3 years ago

“Very good customer service but beers not to my personal liking.”

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Posted 3 years ago

“Very good quality of beer and good customer service”

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Posted 3 years ago

“Very helpful and informative”

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Posted 3 years ago

“Excellent service from Douglas.IAN.”

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Posted 3 years ago

“Spoke to Douglas today about a mistake with a recent delivery. Not only did he make sure the problem wouldn't happen again, he also sorted me out with a replacement crate and was super friendly - would recommend this company to anyone, such fab customer service!”

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Posted 3 years ago

“Needed to place an order that was a bit complicated and involved two addresses, one receiving beer and the other paying for it. (Was it not always the way with children. The umbilical cord is cut, but never the financial one.) Anyway, Douglas was very helpful and all went well.”

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Posted 3 years ago

“Superb Customer Service answered the question clearly and explained my options”

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Posted 3 years ago

“Great beers , Douglas Munroe very helpful”

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Posted 3 years ago

“Very helpful!”

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Posted 3 years ago

“Had a pleasant chat with customer service, Douglas Munro was very helpful and informative and got me a great deal on beer!”

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Posted 3 years ago

“Friendly and helpful customer service named Douglas. Good selection of beers at good price.”

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Posted 3 years ago

“Very friendly and professional call handling plus very persuausive based on clearly being very knowledgeable about all things beer. Also very helpful in explaining how to use earned points to offset cost of next package and then how to cancel if next package doesn't change my mind :-)”

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Posted 3 years ago

Beer52 is rated 4.6 based on 5,029 reviews