Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

Company Reviews

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Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

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“No problem with delivery. Good range of products. Appears to always have good deals available. Douglas provided great customer service when needed. 👍”

Helpful Report

Posted 3 years ago

“Great service, beautifully branded and good quality and selection of beers. Happy to support this company. Not going to lie, having to call to cancel your membership is not my favourite thing, but customer service has been very friendly and helpful - esp. Douglas with his Scottish accent, which always wins me over!”

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Posted 3 years ago

“Douglas was very helpful. Made it worthwhile to pause my subscription until much later in the year as money is tight rather than outright cancel.”

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Posted 3 years ago

“Beautiful beer, lots of different flavours. Douglas was very helpful when we needed to phone customer service. Overall seem like a really great company.”

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Posted 3 years ago

“I needed to cancel my order for the present as the beer drinker returned to the States last year and may not be back until later in 2021. Douglas very kindly arranged for deliveries to be suspended until September when US Beer Drinker of the year 2017 Warren should be back to savour Beer52. Always delighted with product and service. Cheers to Douglas.”

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Posted 3 years ago

“Fantastic beers and fantastic service, polite and very helpful on the call, overall highly recommended”

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Posted 3 years ago

“Douglas was very helpful when dealing with my cancellation. Thanks for the great service since we joined. My partner found the Cyberfests particularly enjoyable. Katie”

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Posted 3 years ago

“Helpful, informative, and friendly customer service.”

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Posted 3 years ago

“Helped me with my membership. No pushing to not cancel.”

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Posted 3 years ago

“Good customer relations”

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Posted 3 years ago

“Great service, professional and friendly staff. Thanks for your help Douglas.”

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Posted 3 years ago

“I found the customer service member on the phone (Douglas) extremely friendly, understanding and appreciative of my situation and reasoning for cancelling. He was also knowledgeable and able to offer assistance in ways to deal with any problem I spoke about. He also highlighted about the benefits that would be lost if I cancelled incase I wasn't aware. (Which I was not, so thank you) All in all, it was a very amicable break-up and hopefully I can return to share a beer at some point in the future reminiscing about the way in which it ended this time.”

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Posted 3 years ago

“Great beers, great delivery and great customer service. Friendly and helpful staff.”

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Posted 3 years ago

“Douglas was very helpful and offered great help thank you.”

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Posted 3 years ago

“Lovely customer service and manner. Thank you Douglas! X”

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Posted 3 years ago

“I really enjoy my reasonably priced box of goodies turning up eaxh month. Delivery is hassle-free and always on time. I recently wanted to amend my order and was dealt with curteously and efficiently by Angus. All-in-all a jolly fine outfit, I reckon.”

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Posted 3 years ago

“Having had a selection of Belgium Beers ordered and delivered from Beer 52 I contacted Douglas to cancel future orders. Absolutely nothing wrong with the fine selection I didn't want to continue with the subscription as it was a 1 off gift.”

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Posted 3 years ago

“Douglas was very useful and helpful. Great customer service”

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Posted 3 years ago

“Douglas was very understanding when I attempted to cancel subscription but made me aware of how I can change delivery to suit my finances more, and also showed me other perks from Beer52. Great customer service and flexible subscriptions really ideal.”

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Posted 3 years ago

“Douglas was great. Quick and efficient while also making sure I knew what options I had before I had to sadly cancel the subscription.”

Helpful Report

Posted 3 years ago

Beer52 is rated 4.6 based on 5,029 reviews