Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,054 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,054 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

Visit Website

Phone:

0131 608 1002

Write Your review

Tell us how Beer52 made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent costumer service. Joel very helpful!”

Helpful Report

Posted 3 years ago

“Just simply great customer experience with Beer52. Dealing with real people who are funny and warm and know their stuff. Claire was just brilliant!”

Helpful Report

Posted 3 years ago

“I’ve been using Beer52 for nearly a year now and it has been joyous. Everything runs so smoothly and just happens without any issues. I have on one occasion had to contact them about a small matter and I received prompt and above the course of duty help and support from Natalie there. She could not have done more to help and is a genuine asset to their team. Keep up the amazing work and keep this wonderful journey into the world of beer going…it’s awesome (just like Natalie 😬).”

Helpful Report

Posted 3 years ago

“All was great and a special mention for Natalie who dealt with my mail exquisitely”

Helpful Report

Posted 3 years ago

“I had to cancel my subscription but spoke to 2 friendly and helpfull staff members dale and Joel. I would definitely recommend products are great and be using again in the future.”

Helpful Report

Posted 3 years ago

“Joel was excellent when dealing with my query”

Helpful Report

Posted 3 years ago

“As a product of all the different beers most were not to my palate at all a couple I couldn't finish, one or two were OK but they would not be beers I would seek out to purchase. The wines however were better and I have enjoyed most, I'm not though a big wine drinker? I decided to cancel both subscriptions and 3mailed general enquiries, Natalie 5* was very helpful and got issued sorted very quickly. Customer care excellent, thanks.”

Helpful Report

Posted 3 years ago

“Great customer service from *5 Natalie”

Helpful Report

Posted 3 years ago

“Very happy about customer service. 5*for Joel Gutteridge”

Helpful Report

Posted 3 years ago

“Fantastic service from Beer 52 and lovely beer. I got a bit confused having two accounts (I love it that much) but Natalie was a tremendous help in sorting everything out. Many thanks”

Helpful Report

Posted 3 years ago

“Very quick delivery Nice selection of wines and beers. When I contacted them I spoke to Iannis Barron. He was very knowledgeable and friendly.”

Helpful Report

Posted 3 years ago

“Fantastic service but chose to cancel as I wasn't getting through the beers quick enough. Great communication from Joel on the customer service team who helped out with getting the subscription cancelled. Good vibes all round”

Helpful Report

Posted 3 years ago

“Super efficient service. Joel's communication was excellent.”

Helpful Report

Posted 3 years ago

“Came to check reviews before signing up, glad I did! People please don't just read the 5 star reviews that the company have put up themselves!! Filter, 1 star (etc) reviews and then you will see the truth!”

Helpful Report

Posted 3 years ago

“Following a failed delivery due to courier inflicted damage, Kieran and Natalie rapidly solved the problem and a new box with compensation was rapidly delivered and now I can enjoy good beer for the weekend, thanks you!”

Helpful Report

Posted 3 years ago

“Really appreciate the help Natalie! Small problem with the delivery but a great customer service to correct it and make it better!! Cheers, Mike”

Helpful Report

Posted 3 years ago

“Beautiful wine!! Delivery easy! And quite a treat:). Website easy to navigate! Customer service first class ... Which makes a huge difference!! Prompt to reply, cheerful, helpful and know their stuff! Thankyou Bethan for your fabulous customer service! Highly recommend!!:)”

Helpful Report

Posted 3 years ago

“Thanks Natalie for your help, great communication and customer service”

Helpful Report

Posted 3 years ago

“Thanks Natalie for your help, great communication and customer service”

Helpful Report

Posted 3 years ago

“Delivery was really quick, loved the wine magazine too. Iannis was super helpful on the phone too.”

Helpful Report

Posted 3 years ago

Beer52 is rated 4.6 based on 5,054 reviews