Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Natalie and Felix were both helpful with my enquiry. Loved the wine and the yummy snacks!”

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Posted 2 years ago

“Beer52 are always great. Fantastic customer service, and Natalie in particular sorted out a small issue I had with my courier delivery, so cheers to Beer52 and the team!”

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Posted 2 years ago

“Iannis Barron was extremely helpful. The beers great but I have stopped drinking alcohol so no need for beer.”

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Posted 2 years ago

“Kirsty was great, very informative and helpful. Also very kind and chatty :) felt nice not having someone "robotic" to speak to!”

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Posted 2 years ago

“Kirsty very kindly helped with my order. Prompt and great service as usual!”

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Posted 2 years ago

“Natalie on the customer service team was amazing! She really helped me through any queries I had. Definitely recommend!”

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Posted 2 years ago

“Prompt action after a minor hic cup. Joel is a complete legend .Cheers Guys”

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Posted 2 years ago

“Took advantage of the fantastically good offer of 3 bottles of wine and just pay postage. Then called up to cancel my subscription, spoke to Iannis who was brilliant. Discussed my options, wasn't pushy, made sure I was happy with my choice and then proceeded to cancel my account. Excellent customer service, very impressed and no hassle!!!”

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Posted 2 years ago

“A delight to look forward to and to receive my box of good beer each month and at a reasonable price. Claire was friendly and helpful when I needed to delay delivery due to being away on holiday.”

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Posted 2 years ago

“Great customer service, especially from Natalie who was very effective. Great range of beers and I liked how I could manage the subscription to fit me by changing the size of the box and the type of beers.”

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Posted 2 years ago

“Iannis was very helpful”

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Posted 2 years ago

“Joel was super helpful and told me about all of my offers and account information which was very valuable! Very good customer service, as well as being a great concept :)”

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Posted 2 years ago

“Iannis was super helpful!”

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Posted 2 years ago

“Good customer service. Iannis was very helpful. I have a good collection of beer for the summer :-)”

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Posted 2 years ago

“Really lovely wine delivered and such friendly service 😀 Joel is extra lovely!”

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Posted 2 years ago

“Great customer service Joel was very helpful! Quick delivery and yummy wine”

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Posted 2 years ago

“Prompt and helpful responses from Joel great customer service all issues resolved without fuss thanks”

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Posted 2 years ago

“Claire has been very helpful, sorted out my enquiry there and then. It was nice to try different beers from around the world and the wine selection has gone down a treat. Thank you Claire for all your help.”

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Posted 2 years ago

“Good customer service and great beer. Joel was awesome in helping with my query.”

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Posted 2 years ago

“We enjoyed our short time receiving prompt answers friendly emails.nothing was to much trouble. 5* to Joel for his service 🙂”

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Posted 2 years ago

Beer52 is rated 4.6 based on 5,029 reviews