Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

Visit Website

Phone:

0131 608 1002

Write Your review

Tell us how Beer52 made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Douglas was very friendly and was sympathetic to my request. Enjoyed dealing with him.”

Helpful Report

Posted 3 years ago

“Great service and reliably tasty beer selection.”

Helpful Report

Posted 3 years ago

“Great, natural, helpful and friendly service from Kirsty.”

Helpful Report

Posted 3 years ago

“Just got off the phone with Douglas. Very friendly, easy-going guy who dealt with my query with aplomb. Oh, and the beers are really delicious too. Would definitely recommend these guys”

Helpful Report

Posted 3 years ago

“Enjoyed the adventure while it lasted (had to drop sub for personal/financial reasons), really interesting, diverse and on the whole great beers and top magazine. Really appreciated the story-telling behind the curation of ales. Thanks, and hope to be back in the future!”

Helpful Report

Posted 3 years ago

“Douglas has provided excellent customer service. He helped with my enquiry and mentioned various perks offered by Beer52. Great company to deal with overall!!”

Helpful Report

Posted 3 years ago

“Kirsty handled my cancellation well.”

Helpful Report

Posted 3 years ago

“Excellent phone service from Douglas today, thanks for your help!”

Helpful Report

Posted 3 years ago

“Kirsty helpful when cancelling subscription.offered a few deals but decided to stop for a while.may rejoin at later date.”

Helpful Report

Posted 3 years ago

“Douglas was a great and gave me a great service.”

Helpful Report

Posted 3 years ago

“Douglas was really helpful and did what he could to help me with my request. He had a friendly tone and I enjoyed his personable approach to our conversation. Thanks Douglas!”

Helpful Report

Posted 3 years ago

“Douglas was very helpful and pleasant and dealt with my concern in a friendly and efficient manner.”

Helpful Report

Posted 3 years ago

“Beers arrived on time and intact. Unfortunately they were not to my particular taste so I cancelled my subscription. Douglas did make me an offer but was very helpful and understanding when I declined.”

Helpful Report

Posted 3 years ago

“Douglas was helpful and very polite on the call this morning. Shared some additional information about the service which was very good!”

Helpful Report

Posted 3 years ago

“Very good selection of beers”

Helpful Report

Posted 3 years ago

“Kirsty very kindly sorted my issue with no problems , very much appreciated, shame other companies aren't as easy to deal with”

Helpful Report

Posted 3 years ago

“Great variety of beers delivered every month on time. Ferment is an interesting magazine too”

Helpful Report

Posted 3 years ago

“Great beers but expensive to continue considering lots of the choice is now available in supermarkets. Douglas was great when I cancelled, I don’t think having to call to cancel should be an option, I feel it’s a way to talk to you and convince to stay.”

Helpful Report

Posted 3 years ago

“Very helpful customer service chap (Douglas). I like Beer52. Good company, they seem small which is also a bonus.”

Helpful Report

Posted 3 years ago

“Got a free sample box of beer, all was timely and tasty, decided I didn't want to continue and called to cancel. Douglas spoke to me about cancelling, was lovely and did a good job. The reason why I give it 4 stars and not 5 is because it was necessary to call to cancel, which was not indicated when I signed up for the service.”

Helpful Report

Posted 3 years ago

Beer52 is rated 4.6 based on 5,029 reviews