Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

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Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Douglas was really helpful providing good offers to keep me an extra month”

Helpful Report

Posted 3 years ago

“Phoned this morning , found Douglas to be courteous and very helpful Thank you”

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Posted 3 years ago

“Great service and great beers! Can be hard to get through on the phone but once connected Douglas made great offers for me to stay and was not pushy. I’m drinking too much alcohol, that's the only reason for cancellation!”

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Posted 3 years ago

“Douglas was very helpful on the call and explained my options to me clearly.”

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Posted 3 years ago

“Although it's not for me, the service is great and they are very nice on the phone. Keep it up!”

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Posted 3 years ago

“Douglas was friendly, and gave all the possible options I had, allowing me to make the decision that was right for me.”

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Posted 3 years ago

“Douglas did a great job of persuading me to stay on for another delivery while keeping me in the loop about what happens for the next box...”

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Posted 3 years ago

“Douglas made very attractive offers for me to stay and was not pushy. But I’m just drinking too much alcohol so they fully supported my reason to cancel”

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Posted 3 years ago

“Whilst disappointed that I needed to call to cancel my subscription, I thought Douglas was excellent and I almost changed my mind despite being resolute before the call.”

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Posted 3 years ago

“Thanks Douglas”

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Posted 3 years ago

“Great service and product.”

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Posted 3 years ago

“Fantastic beers.”

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Posted 3 years ago

“I was given a gift card which had to be used to take out a subscription. The beers are pricey, but if you want quality from around the world you have to pay for it. I'm enjoying the beers I was sent, but I prefer one off purchases to an ongoing subscription. I have therefore cancelled, despite Douglas's friendly attempts to bribe me to stay. But the beers are good.”

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Posted 3 years ago

“Nice beers generally, a few too many chocolate stouts for my liking. Sometimes hard to get through but once connected Douglas on the phone very helpful.”

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Posted 3 years ago

“Good selection of beer”

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Posted 3 years ago

“Great beer, great service. Douglas wasnv helpful too.”

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Posted 3 years ago

“A lot of the beers were not to my taste and thought them over priced”

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Posted 3 years ago

“Clear and friendly service. Thanks Douglas.”

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Posted 3 years ago

“I spoke to Douglas this afternoon who was very friendly and helpful. He was a pleasure to speak to!”

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Posted 3 years ago

“Good customer service. Helpful and efficient. Thanks”

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Posted 3 years ago

Beer52 is rated 4.6 based on 5,029 reviews