Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

Visit Website

Phone:

0131 608 1002

Write Your review

Tell us how Beer52 made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was amazing, spoke to Kirsty and she was really helpful and friendly. Bought a subscription as a gift and it was well loved”

Helpful Report

Posted 3 years ago

“Excellent customer service, appreciates their customers. Douglas was brilliant while on the phone to him.”

Helpful Report

Posted 3 years ago

“The beer tasted good”

Helpful Report

Posted 3 years ago

“My son really enjoyed the beer great service great taste and good value”

Helpful Report

Posted 3 years ago

“Great customer service!”

Helpful Report

Posted 3 years ago

“A lovely surprise every month. It's a joy not knowing what's coming and be pleasantly surprised by a hoppy care package to get you through the weekend. Any queries I have had my answers have been met. Big thank you to Kirsty for helping me out :)”

Helpful Report

Posted 3 years ago

“Kirsty Cleary at Beer52 was very pleasant to deal with and very helpful!”

Helpful Report

Posted 3 years ago

“I received my beers the morning after ordering, and they were all delicious! The magazine really helped inform me about what I was drinking and where they were from, and Kirsty who I spoke to on the phone was very helpful and friendly.”

Helpful Report

Posted 3 years ago

“Great and friendly service”

Helpful Report

Posted 3 years ago

“Faultless customer service. Faultless beer. In the 2 years ive been subscribed its always a pleasure opening a stunning 12 pack. Thanks guys 😘”

Helpful Report

Posted 3 years ago

“brilliant customer service. very polite.”

Helpful Report

Posted 3 years ago

“I’ve thoroughly enjoyed my monthly cases over the last year or so. However, with Covid becoming increasingly manageable and life resuming some form of normality, for me drinking at home is less of a regular occurrence. So I actually rang to cancel my subscription but Douglas talked me into staying for at least one more month. He was polite, friendly and was not forceful with his customer retention tone. Excellent customer service as always! I will review circumstances again after my next case and savour every beer as they may be my last from Beer52.”

Helpful Report

Posted 3 years ago

“Very friendly, personal service. Excellent experience subscribing and I wish Douglas and Beer52 every success for the future...”

Helpful Report

Posted 3 years ago

“Douglas was brilliant, completely understanding of my current circumstances and did what was right for me. Exceptional customer service.”

Helpful Report

Posted 3 years ago

“Great products and customer service, Douglas was very helpful and made me aware of discount available on my account when I called to cancel my subscription”

Helpful Report

Posted 3 years ago

“Excellent service”

Helpful Report

Posted 3 years ago

“Douglas was great!”

Helpful Report

Posted 3 years ago

“Lovely beer, great service and lovely staff. Kirsty was particularly helpful.”

Helpful Report

Posted 3 years ago

“Douglas Munro provided efficient and satisfactory customer service on a recent call”

Helpful Report

Posted 3 years ago

“Professional and efficient customer service”

Helpful Report

Posted 3 years ago

Beer52 is rated 4.6 based on 5,029 reviews