Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

Company Reviews

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Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

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“When I spoke to Douglas Munro for support with my account, he was really helpful, very friendly, and, well… supportive! Nothing bad to say about this company or Douglas himself. All power to your elbows — especially when raised with a glass in your hands 😀”

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Posted 3 years ago

“Douglas was very helpful”

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Posted 3 years ago

“Very friendly”

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Posted 3 years ago

“Douglas was very efficient and good natured. Thanks for the service today.”

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Posted 3 years ago

“Douglas was very helpful and had a lovely manner. Very short wait as well.”

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Posted 3 years ago

“I was hugely satisfied with beer 52 but I couldn't afford it and Douglas Munro was amazingly helpful told me about what options I have. He was funny and so helpful”

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Posted 3 years ago

“Douglas was lovely, great customer service and convinced me to stay an extra month!”

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Posted 3 years ago

“AVOID. They sent me a beer with broken glass in it. When I complained they offered me £5 off - this is ridiculous for a dangerous product (you can get £5 off by just clicking “I want to cancel on their website”) it also appears to be impossible to cancel on their website and instead you need to have a lengthy phonecall. Clearly this is a company that does not care about the customer.”

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Posted 3 years ago

“Delivery's were really fast and very well boxed. the snacks and drinks are great”

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Posted 3 years ago

“Good selection in the box and really helpful and friendly customer service”

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Posted 3 years ago

“Great company, fantastic beer at good price points. Excellent customer service, everyone I have spoken to is very helpful on the phone, particularly Douglas.”

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Posted 3 years ago

“Douglas was pleasant and helpful. Easy to talk to.”

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Posted 3 years ago

“It all works perfectly, no fuss. Fab beers! You can pause, hold or stop orders if you get too much (which is unlikely :) )”

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Posted 3 years ago

“Beer52 is great beer but a bit expensive for me, otherwise I would continue. Douglas was very polite on the phone and did valiantly try to get me to stay but I couldn't justify the prices. I would pass on to anyone else interested in trying something new.”

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Posted 3 years ago

“quick and straight to the point.”

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Posted 3 years ago

“Not my taste in beer but others will like them. Voted down due to having yo phone up to cancel. In 2021 you shouldn't have to ring someone to cancel especially on standard office hours.”

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Posted 3 years ago

“Beer52 is quality beer but a bit expensive for me if I had the funds I would definitely carry on getting Beer52. Douglas did valiantly try to get me to stay but I couldn't justify the prices, sorry Douglas. I would pass on to anyone else interested in trying something new.”

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Posted 3 years ago

“They make you phone to cancel a subscription, pretty shitty attempt at trying to get people to stick with their subscription service”

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Posted 3 years ago

“Great beer and great service. The people who run this small business are obviously passionate about beer.”

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Posted 3 years ago

“Douglas was excellent - helped with me query very quickly and with a great sense of humour”

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Posted 3 years ago

Beer52 is rated 4.6 based on 5,029 reviews