Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful chap called Douglas answered the phone. Understood that I wanted to leave. No pressure to stay and offered me some choices should I wish to come back in the future.”

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Posted 3 years ago

“Great selection, quick delivery and good beers all round. Matt was very helpful too”

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Posted 3 years ago

“I love beer!!!! Especially interesting beer so I really enjoyed receiving my deliveries. The price was fair but a bit too much for me to keep going with. Douglas was friendly and understanding when I called to cancel. Makes me sad to leave.”

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Posted 3 years ago

“Great beer at a good price. I will be back when you can do a dark ale/stout box, I'm just a bit over the IPAs. Douglas was great on the phone! My only gripe would be I was hold a bit too long. Hire a few more like Douglas!”

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Posted 3 years ago

“Spoke with Douglas. Zero hassle and really helpful.”

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Posted 3 years ago

“Hard to get through to the company as they're often flooded with calls. Matt was helpful with the cancellation process however once I did eventually get through”

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Posted 3 years ago

“Spoke to Douglas ,nice chap , retained my custom ,very helpful.”

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Posted 3 years ago

“Really friendly service. Even though we weren't keen on the product (just a personal preference), the whole process was really enjoyable and I'd recommend it to anyone to give it a try!”

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Posted 3 years ago

“Called to cancel as subscription just a little bit more expensive than I can afford. Spoke to Matt on the phone and he was super helpful. Would recommend this service to anyone that likes their craft beers.”

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Posted 3 years ago

“Thanks for your help Douglas, swift and no hassle, exactly what i wanted to hear when i called, I hope to be back when i can afford to do so, cheers”

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Posted 3 years ago

“Really great beer, each one has been a little lockdown treat! Excellent friendly service, thanks Matt.”

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Posted 3 years ago

“Brilliant service, brilliant beer. Can't fault it at all”

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Posted 3 years ago

“Matt was extremely helpful today, friendly and polite. The beers are aways amazing very happy with beer 52.”

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Posted 3 years ago

“Needed to cancel and spoke to Matt Helpful, friendly guy. Deserves some free beer. 😃”

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Posted 3 years ago

“Excellent range of beer for every different taste. Excellent customer service”

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Posted 3 years ago

“Very friendly customer service and superb choice of beer. Matt sorted me out very quickly”

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Posted 3 years ago

“Matt was very polite and helpful”

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Posted 3 years ago

“I wanted to end my subscription and Matt was helpful and didn't try to push too hard against my decision.”

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Posted 3 years ago

“Hello, Douglas was polite and friendly on the phone. He sorted my query out instantly. Thanks Matt”

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Posted 3 years ago

“Quick delivery. Great quality. Matt from the support was really helpful.”

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Posted 3 years ago

Beer52 is rated 4.6 based on 5,029 reviews