Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

Company Reviews

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Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Douglas was really helpful about my cancellation (and not pushy at all) had to wait 20 minutes but other than that it was good service. Would recommend if I had more money to justify the beers”

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Posted 3 years ago

“Douglas was helpful, clear and concise, answered my query and gave some useful extra advice.”

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Posted 3 years ago

“Great service, Douglas was very helpful. Thanks”

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Posted 3 years ago

“Customer service was great (although took about 20mins to get through but that's to be expected when calling on a Monday morning).”

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Posted 3 years ago

“Great service quick to respond to questions”

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Posted 3 years ago

“Quick delivery, good beers, no fuss cancellation”

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Posted 3 years ago

“There were a variety of beers included which arrived on time. My fiancé really enjoyed them - especially the snacks that come with them! Staff in customer service are very friendly too.”

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Posted 3 years ago

“I enjoyed the beer delivery service for 7 months and had no issues with delivery or quality of the product. Only issue faced was when I tried to cancel, held on the line for ages but finally got through to a guy called Douglas who dealt with my cancellation request quickly and professionally.”

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Posted 3 years ago

“Very helpful and polite customer service from Douglas”

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Posted 3 years ago

“Beer 52 generally have great service and a great product, it was no longer for me due to me using my perfect draft machine more and more and simply couldn't afford to have both. I got in touch with Beer 52 and a kind gentleman named Angus got back in touch, dealt with my request exactly as requested and all was good in the world. Will probably go back again at some point in the future.”

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Posted 3 years ago

“Great service from Kirsty who helped me quickly and went over and above my expectations. Thank you Kirsty. Pete”

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Posted 3 years ago

“Great product and service. Love the variety of beer on offer and strong monthly themes. Customer service was great, dealt with Kirsty who provided lots of flexibility and helpful customer service.”

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Posted 3 years ago

“Was helpful on the phone”

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Posted 3 years ago

“Douglas was both helpful and understanding of why I was cancelling my subscription. Hopefully Beer 52 will offer a "No IPAs" subscription which I would be interested in.”

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Posted 3 years ago

“Rang to cancel my sub but Douglas talked me into staying for another month so as to take advantage of the current offer. He was very understanding and helpful.”

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Posted 3 years ago

“Lovely beer, excellent friendly service. A must for beer lovers 👌”

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Posted 3 years ago

“Douglas was quick in solving my issue and did an incredible service, it's because of its kindness that I will not complain too much about having to call 4 times before having someone on the phone”

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Posted 3 years ago

“Been a member on the Beer52 club for a while now and I must say this is a fantastic company and the customer service is brilliant. So many beers to choose from and Chris Welch has been great throughout. I would highly recommend these guys and Chris himself.”

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Posted 3 years ago

“Called beer52 today and after a bit of a wait I talked to Douglas who I found very helpful and friendly.He dealt with my query very well”

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Posted 3 years ago

“Sadly I had to cancel my Beer52 subscription today , the beers and snacks have been superb the information book has lots of interesting snippets and gives a great detailed description of each beer . we love our Belgium beers and through Beer 52 we have tried and enjoyed many new blends and breweries with excellent service with prompt delivery. The website is full of information and great offers , the reviews are posted by genuine Belgium beer drinkers and make good reading , it’s always helpful to read someone else’s views. Douglas was extremely helpful he is an asset to the company as he told me all about what offers were available to me if I stayed . He tried very hard . We will be back 🍻 .”

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Posted 3 years ago

Beer52 is rated 4.6 based on 5,029 reviews