Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

Company Reviews

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Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kirsty Cleary was great help with my latest order. Thanks”

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Posted 3 years ago

“My wife and I really enjoy the exploration of beer that the Beer52 boxes provide and when I had an issue (completely caused by me and my adjustment of my subscription) Angus helped to sort it out very quickly and efficiently - so that I did not miss out on the "Chicago" themed box. Thanks very much Angus and Beer52!”

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Posted 3 years ago

“Kirsty the customer service lady who I spoke to was extremely helpful and offer a discount to stay with them but don't drink quite often.”

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Posted 3 years ago

“The team at Beer 52 are very supportive. The occasions I have had to be in touch both Angus and Patrick were extremely helpful. Ultimately I found the novelty of some of the sweeter beers I was recieving left me with too many unwanted cans at the end of every month.”

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Posted 3 years ago

“Kirsty the customer service lady who I spoke to was extremely helpful and took her time explaining about the different beers each month”

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Posted 3 years ago

“Thanks for sorting out the next case for me Kirsty. Very informative. Craig”

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Posted 3 years ago

“Great customer service from Kirsty Cleary when I cancelled. Beer 52 I found excellent for variety but the quality was a bit hit and miss. Personally I would be happy to pay more for guaranteed great beers.”

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Posted 3 years ago

“Great service, fair prices and always superb customer service. I have contacted customer services a few times now for various mess-ups on my part and the team have always left me with a smile on my face. Consistently super helpful. This time I had the pleasure of Kirsty who was able to track down and resend my beers after the first few missed deliveries when I was on holiday. I was pleasantly surprised when there was no extra cost for postage. Keep up the good work.”

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Posted 3 years ago

“I really enjoy talking to Kirsty she was very helpful to me and getting me sorted out and I look forward to receiving my beer again from you thank you for all you do Richard Alden”

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Posted 3 years ago

“I placed an order which I had a problem with but Kirsty was fantastic at rectifying it and was so friendly, looking forward to trying these beers now! Great customer service”

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Posted 3 years ago

“Very happy to staff which is a friendly and helpful specially Kirsty Would recommend Beer52to anyone loves beer”

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Posted 3 years ago

“I spoke to Kirsty Cleary and she was really helpful and gave me lots of info on buying individually which I am far more interested in . Very professional.”

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Posted 3 years ago

“Great beer company and wonderful customer service, especially Kirsty who is super friendly and knowledgeable about the beers, promotions and exciting g things coming up!”

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Posted 3 years ago

“Good service and responsiveness; Kirsty Cleary was very helpful.”

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Posted 3 years ago

“I phoned to discuss cancelling my subscription. Discussed options with support agent Kirsty Cleary decided to pause for 3 months. The beer itself is normally a good selection. Kirsty wasn't pushy and wait time was under a minute. Thanks Kirsty”

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Posted 3 years ago

“The First box is very nice and Kirsty of the support team was very helpful :)”

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Posted 3 years ago

“Very helpful customer support - thank you Kirsty!”

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Posted 3 years ago

“Fine beers and good service. Kirsty was very persuasive.”

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Posted 3 years ago

“Great beers and service. Unfortunately needed to cancel my subscription (would have been good to be able to do that online!) and Kirsty was really helpful in doing that and pointing out alternative options. The upcoming wine club also sounds interesting so may come back to that in the future.”

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Posted 3 years ago

“Great beer and snacks”

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Posted 3 years ago

Beer52 is rated 4.6 based on 5,029 reviews