Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

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Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Douglas was really kind and helpful, a perfect example of customer service.”

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Posted 3 years ago

“Was going to cancel but Douglas talked me through some options available to me and explained that my next box which will be coming is a Belgian case...in Douglas's words should be awesome! Looking forward to it.”

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Posted 3 years ago

“The beers I've had were lovely and deliveries arrived as expected. Whenever I've spoken to their customer service team they have been friendly and efficient in sorting things out (I spoke to Douglas - nice chap). Their normal monthly boxes are a bit too expensive for me at the moment (out of work currently), but the beers are good quality”

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Posted 3 years ago

“The beers we had were really nice and we enjoyed the overall experience of beer 52. Douglas, who I spoke to on the phone was also very helpful and professional although the phone line was very busy and it took a while to get to talk to someone.”

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Posted 3 years ago

“Easy to deal with. Good beer.”

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Posted 3 years ago

“I cancelled my subscription today. although i like beer ,i did not enjoy the ones that you sent.”

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Posted 3 years ago

“Beer52 is awesome! A great selection of beers every month, always delivered on time & awesome customer service as well!”

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Posted 3 years ago

“Thanks Angus, I was dreading cancelling just in case I got the hard sell. Not so, you made it very easy and that's much appreciated. Maybe come back in the summer.”

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Posted 3 years ago

“Always on time and a great selection of beers each month, worth every penny. We’ve recently had a baby and had to make a few luxury cutbacks, which included the beer :( - called to cancel and Douglas was a great help, run through a variety of different options on how subscriptions work and was cool an understanding not a pushy salesman, call was wrapped up in less than 5 minutes. Will definitely be re-subscribing in the future.”

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Posted 3 years ago

“Douglas was great to speak to on the phone today. Just some confusion regarding the subscription that it’s every 28 days and not a monthly, so days of monies coming out can differ. Recommend for trying new and different beers as you won’t find most in a supermarket.”

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Posted 3 years ago

“Was very easy to cancel and customer service staff was very friendly and understanding.”

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Posted 3 years ago

“Good beers delivered to my house”

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Posted 3 years ago

“Talked me through my options, account credit, different box numbers and beer options which made me stay on with the subscription.”

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Posted 3 years ago

“Douglas was very helpful and clearly explained what my options were. Good customer service”

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Posted 3 years ago

“Customer service was easy. Delivery always on time with good communication. Good quality products, especially with catering for vegans.”

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Posted 3 years ago

“Brilliant service, excellent beers, always something new to try.”

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Posted 3 years ago

“Quick, cheerful and helpful customer service from Douglas. All Good!”

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Posted 3 years ago

“Very friendly and helpful”

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Posted 3 years ago

“I've loved trying a range of beers from Beer52 and Douglas Munro was very helpful and friendly on the phone. Thank you!”

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Posted 3 years ago

“Offer a great product, which is well packaged. Douglas was super helpful and informative on the phone.”

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Posted 3 years ago

Beer52 is rated 4.6 based on 5,029 reviews