Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

Company Reviews

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Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Settled into bimonthly order and all bar one box (which was still OK) has been excellent, varied and worth the outlay. The odd minor issue has been resolved quickly, the last by the chirpy Kirsty”

Helpful Report

Posted 3 years ago

“This would of been a 3* if it wasn't for Kirsty Cleary. Price to products is expensive but she's dealt with my problem like a boss.”

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Posted 3 years ago

“I received very friendly and useful help from Kirsty this morning. Really good customer service, many thanks!”

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Posted 3 years ago

“Kirsty Cleary was extremely helpful this morning with my enquiry about my missing beer52 box. A replacement has already been dispatched so I couldn't ask for more 😁”

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Posted 3 years ago

“I was overcharged at checkout, apparently due to an error. Kirsty was very polite and helpful in getting the difference refunded to me in a timely manner.”

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Posted 3 years ago

“Hi. Really enjoyed the beers, the snacks, glasses and the magazine. But I stopped drinking too much beer as I run quite a bit now. Anyway I may be back and thanks to Kirsty for helping me cancel with grace...as you say it may be Au Revoir”

Helpful Report

Posted 3 years ago

“Great customer service. I had a financial concern as my subscription was due and I sent an email, but as it was so close to my payment going I was mentally ready to eat beans for the rest of the month, but Angus stepped up without question and stopped the delivery and refunded me immediately. I can’t thanks Angus enough and I’ll be back to sample the best beers in the business.”

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Posted 3 years ago

“Kirsty Cleary helped made a long process very easy”

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Posted 3 years ago

“I had the unusual experience of a lost parcel. It was gratifying to speak to Kirsty and have her sort it all out. That’s 5 star beers and service from beer52!”

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Posted 3 years ago

“The introductory offer was very affordable, and the selection of beers was excellent. I have already recommended the service to a number of friends. When it came time to manage my subscription, the call handler (Kirsty) was polite, helpful, and efficient.”

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Posted 3 years ago

“Kirsty was very helpful when I spoke with Beer52. Good selection of beers, and good promotions.”

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Posted 3 years ago

“Very prompt delivery.”

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Posted 3 years ago

“The service from kirsty was very efficient and thorough”

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Posted 3 years ago

“I was happy to find out Beer52 are quite flexible. Kirsty was very happy to help me with my request. Great service!”

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Posted 3 years ago

“The customer service was always good and any queries I had were promptly answered. Value for money just wasn't getting through them quick enough. Kirsty thank you for assistance on the call.”

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Posted 3 years ago

“Kirsty explained all the options, great customer service!”

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Posted 3 years ago

“Excellent service from Kirsty when I rang to change my order frequency. Great beer, excellent service. What more could you ask for !!”

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Posted 3 years ago

“Fantastic selection of ales never disappointed with any I had great customer service always delivered on time the only reason I left is I’m starting to brew my on ale but would not hesitate to join up even when cancelling my subscription there was no problem worth a go if you like your craft ales”

Helpful Report

Posted 3 years ago

“A great selection of Beers, I particularly enjoyed the stouts. The only reason I cancelled was due to health reasons. Took a while to get through to customer service, but when I did, I spoke to Kirsty who was very courteous and provided great service with a minimum of fuss.”

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Posted 3 years ago

“Great service from Angus after a delivery went astray last month. Replacement box was organised without fuss and timed to arrive when we returned from holiday. Am enjoying all the beers, as usual!”

Helpful Report

Posted 3 years ago

Beer52 is rated 4.6 based on 5,029 reviews