Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

Company Reviews

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Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Price was steep initially but lots of deals to take advantage of and a good selection of beers with interesting themes. Delivery was quick and easy. Customer service was friendly and issues were resolved quickly and easily, however the quality of the call wasn’t great and it was sometimes difficult to understand. Would be good if you could cancel subscriptions without having to call as the line is usually very busy.”

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Posted 3 years ago

“The selection of beers is good, and they are all very tasty. I think the price is a little steep, 10 cans (mostly 330ml) for nearly £30 is quite high but trying new beers is what it's all about. I have only spoken to them once, and Douglas was super helpful.”

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Posted 3 years ago

“First Day I called, Customer Service was busy and couldn't get through to anyone. Called this Morning and sorted out My needs in 5 Minute's! Delivery obviously due to Covid took a while but that is to be Expected. Price a bit steep, 10 Can's and a packed of nuts for almost 30 quid is a bit much. At 15 or 20 quid I would consider again.”

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Posted 3 years ago

“Great company to deal with. Always an interesting choice of beers, a good magazine and the monthly beer snack was appreciated.”

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Posted 3 years ago

“Douglas helped with my issue which is now solved.”

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Posted 3 years ago

“Great customer service. Efficient and friendly. Douglas was excellent”

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Posted 3 years ago

“Douglas provided great customer service and cancelled my subscription quickly and efficiently. Unfortunately I was on hold for at least 10/15 minutes before anyone answered the phone. Not a fault of Douglas's though I just thought I'd let you know.”

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Posted 3 years ago

“Douglas was very helpful and answered everything I needed to know. Happy with the outcome”

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Posted 3 years ago

“Great customer service as always!”

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Posted 3 years ago

“Fantastic service, friendly, knowledgeable team,great to speak to Douglas today, excellent beers with a very prompt delivery, all items very well packaged. Many thanks.”

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Posted 3 years ago

“Douglas was helpful and cheerful! He processed my request quickly and efficiently!”

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Posted 3 years ago

“Beer 52 is a great company. Douglas was friendly and very helpful. Always great service when I’ve phoned.”

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Posted 3 years ago

“Beer52 are such a great company - offering great customer service and also great tasting beer. They are very flexible on the packages they offer depending on your taste and how often you drink. Whenever I have called up to discuss my membership or make changes they are also super friendly on the phone and have great introductory deals. Would highly recommend!”

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Posted 3 years ago

“Great customer service! One phone call and your request is done! I did not have to wait long to get connected. Douglas was very kind and professional. Beer52 keep their customers updated, even on small delay, if any. The packages arrived on time and in full - as expected. Great selection of beers and would definitely recommend to my friends!”

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Posted 3 years ago

“Excellent value for money and some fantastic new beers found”

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Posted 3 years ago

“Douglas was very efficient during my call. Clarified my subscription was cancelled.”

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Posted 3 years ago

“Douglas on the customer service line was very helpful and completed my request very efficiently.”

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Posted 3 years ago

“Very good service. Douglas was very friendly, helpful and not pushy when I decided to cancel my subscription.”

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Posted 3 years ago

“Douglas was kind and helpful. Great fast customer service.”

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Posted 3 years ago

“The service is fantastic and the Beer 52 especially Douglas are very helpful and friendly.”

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Posted 3 years ago

Beer52 is rated 4.6 based on 5,029 reviews