Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,054 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,054 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

Visit Website

Phone:

0131 608 1002

Write Your review

Tell us how Beer52 made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beer was nice and varied, Douglas at customer service was really helpful when (unfortunately) I had to cancel my account!”

Helpful Report

Posted 4 years ago

“Interesting collect of beer but generally not my taste and a bit pricey. Cancellation of my membership handled very well by Douglas”

Helpful Report

Posted 4 years ago

“Didn’t like the beer but customer service was excellent! Douglas was very helpful, polite and friendly. He wasn’t the usual pushy and annoying sales person. Great service!”

Helpful Report

Posted 4 years ago

“Great service, really friendly. Made sure I got good value.”

Helpful Report

Posted 4 years ago

“Everything withbeer52 is great. It isnt that cheap but i would stil recommend.”

Helpful Report

Posted 4 years ago

“Spoke to Douglas, very helpful cancelling my account. Wait on call being answered was a little long, but no fault to the customer service team. Thanks,”

Helpful Report

Posted 4 years ago

“Really good choice of beers. It did seem to get a little expensive at £34 a month for 12 beers but I appreciate the work behind this. When I rang up to cancel Douglas was not pushy and obviously tried to offer a 3 month discount for me to stay. Good experience will probably return after a break. Thank you.”

Helpful Report

Posted 4 years ago

“Douglas was great.”

Helpful Report

Posted 4 years ago

“Good customer service, not pushy but did offer me a good deal to stay which I decided to take as although I wanted to end my sub, I have enjoyed the tasting experience. Delivery has been spot on, good tracking and well packaged.”

Helpful Report

Posted 4 years ago

“Beer selection good, easy and friendly cancellation. Just bit pricey, working out at £3.00 per can”

Helpful Report

Posted 4 years ago

“Really nicely done beer selection and the customer service was really good - especially Douglas who was really helpful and friendly!”

Helpful Report

Posted 4 years ago

“Quick delivery however not too keen on the beers, bit if a hassle to cancel but a good service, just not for me”

Helpful Report

Posted 4 years ago

“Would be easier if you could cancel your subscription online but Douglas was very helpful over the phone.”

Helpful Report

Posted 4 years ago

“Brill customer service... FAB beer selection and impressed with the quality of overall product. My delivery was late but resolved quickly and that's all you can ask for in the current circumstances.”

Helpful Report

Posted 4 years ago

“Douglas rang me with a good offer which I have taken up. It’s easy enough to change if I decide to go back down to 10 or 8 a month.”

Helpful Report

Posted 4 years ago

“Douglas was friendly & professional. I phoned to cancel my subscription and would have preferred if I could have done it online.”

Helpful Report

Posted 4 years ago

“Douglas cancelled my membership with little fuss. Only issue was getting through in the 1st place”

Helpful Report

Posted 4 years ago

“Helpful operators when you get through, it'd be good to have a steer towards your position in the queue when your waiting on hold.”

Helpful Report

Posted 4 years ago

“Douglas Munro was very helpful and polite. The lack of five stars was because of the ten minutes or so wait to be connected”

Helpful Report

Posted 4 years ago

“Quick delivery, good selection of light beers. Tried it out with a voucher (pay postage only for first box) for some friends who really enjoyed the variety and looking up the individual breweries. Fab, friendly and efficient customer service once I got to the front of the queue to cancel.”

Helpful Report

Posted 4 years ago

Beer52 is rated 4.6 based on 5,054 reviews