Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

Company Reviews

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Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Douglas was extremely helpful in helping me pause my subscription. He even saved me some money off my next 3 boxes!”

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Posted 3 years ago

“Good original beers and good customer service, I recommend”

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Posted 3 years ago

“I experienced issues with the delivery of my beers so decided a subscription was not for me as I do not want the monthly chore of checking up on the delivery status and staying home for delivery. I therefore called to cancel my subscription and spoke to Douglas who confirmed the subscription would be cancelled and was understanding of my reasons why. Due to this good customer service I will consider giving the subscription another shot in the future, its just not going to work for me at this current time. My 4 star rating is reflective of my delivery service, not the beers or customer service.”

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Posted 3 years ago

“Great service and lovely beers”

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Posted 3 years ago

“Very pleasant interaction with a Douglas on the customer services team. He came up with another deal that caught my attention and retained my business for another month. The beer is consistently good too”

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Posted 3 years ago

“Douglas was very helpful and friendsly with dealing with my request. Recommend this company.”

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Posted 3 years ago

“Great promotion, interesting beers and friendly staff. Thanks Beer 52!”

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Posted 3 years ago

“Good beer and good service!”

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Posted 3 years ago

“Prompt and helpful service from Douglas this morning. I was cancelling my subscription and despite my refusing his reduced price offers he remained courteous.”

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Posted 3 years ago

“The nice thing about it is it feels like you’re getting a little present for yourself through the post (especially if you’ve forgotten about it and it turns up unexpectedly). When calling up Douglas was really nice, understanding and helpful- definitely give it a try!”

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Posted 3 years ago

“Douglas was very friendly and dealt with my cancellation swiftly; I felt confident that if I want to return then this is an organisation I would happy deal with in the future. It just isn't for me right now!”

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Posted 3 years ago

“Let me cancel without any pressure - thought it would be quite difficult but Douglas made it stress free! Would deffo outlet come back in the future!”

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Posted 3 years ago

“Very prompt and friendly service”

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Posted 3 years ago

“Prompt and helpful service from Douglas this morning. Interesting range of beers, and looking forward to sampling them. Best of luck to Beer52.”

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Posted 3 years ago

“Efficient and friendly service from Douglas.”

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Posted 3 years ago

“I have just cancelled my subscription, having realised that a regular beer delivery was not for me. However, the company supply an interesting range of good beers albeit a bit expensive. A very friendly organisation to deal with.”

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Posted 3 years ago

“Eclectic range of beers each month. I enjoyed the voyage of discovery. No problems with deliveries and I always found the customer service guys courteous and helpful. (I say "guys" but I think I spoke to Angus on both occasions!)”

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Posted 3 years ago

“The service is great and the customer service is awesome as well. The selection of beers you receive gives you the chance to try different things if you're a bit wary of going and buying a whole case on your own. This takes the hassle out of buying something and not liking it. Douglas was really helpful with my query.”

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Posted 3 years ago

“Douglas was extremely helpful and offers a fantastic level of service, an asset to the team!”

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Posted 3 years ago

“Excellent range of beers provided and efficient delivery. Douglas on the Helpline was very helpful.”

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Posted 3 years ago

Beer52 is rated 4.6 based on 5,029 reviews