Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice beers but not the right for product for me. I phoned through and spoke to Douglas who was very pleasant and I cancelled my subscription. I had a short wait until I spoke to Douglas, but was on the phoned for a total of 5 minutes.”

Helpful Report

Posted 3 years ago

“I received some very interesting beers as promised and any issues have been sorted with the minimum of fuss. When I cancelled my subscription Angus was extremely helpful and I appreciate the lack of pushy sales. I will hopefully be back.”

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Posted 3 years ago

“Some nice beers but decided to cancel due to doctors advice. Friendly service and no bother.”

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Posted 3 years ago

“Douglas sounded like a top bloke. I called to cancel my sub’ due to having to cut back on expenses and was half expecting the usual awkward phone call when cancelling a service. But what I experienced was a nice easy and enjoyable convo’ with a complete understanding of my reasons for terminating my sub.”

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Posted 3 years ago

“Very helpful on the phone. Listened to what I said and was proactive and helpful - I enjoyed the chat too1”

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Posted 3 years ago

“Sounds a good guy and understanding and listened to my query.”

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Posted 3 years ago

“Very understanding man who was polite, friendly and efficient! Thank you Douglas and all the best to you and your growing family.”

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Posted 3 years ago

“Great quality beer and amazing customer service from Douglas. This company is a pleasure to deal with!”

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Posted 3 years ago

“A fine selection of beers and very polite friendly service”

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Posted 3 years ago

“Douglas was extremely helpful in helping me with my call today. Friendly and understanding of why I was cancelling my subscription. Left me with a good view of the Beer52 that I might consider rejoining in the future once I can have people over again to help me get through the beer 🙃”

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Posted 3 years ago

“This morning I had the pleasure of talking to Douglas, he was most helpful. I look forward to later in the year when I can socialise with friends and will need beer again as my Christmas stock is still plentiful. Regards Dave Hedges.”

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Posted 3 years ago

“Had the pleasure of speaking with Douglas this morning and although I was bailing out due to ongoing financial situation, he was most helpful and empathic to my situation. Good company to deal with and great beers. Thank you.”

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Posted 3 years ago

“Douglas was a very nice chap!”

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Posted 3 years ago

“Good service, good product, would recommend. Bought as a gift so cancelled subscription after 2 boxes. Cancellation went very smoothly.”

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Posted 3 years ago

“Great introductory offer. Allowed me to try some interesting beers. Unfortunately not really for me, but cancelling was nice and easy and Douglas was friendly and efficient. I’ll definitely recommend them to craft beer drinkers.”

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Posted 3 years ago

“Good intro offer, kept me informed about delivery times and really good, efficient, polite customer service.”

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Posted 3 years ago

“Very good, and introductory offer hit at right time... just a little financially embarrassed at the moment hence bailing out.”

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Posted 3 years ago

“Some great beers but if you like one they are difficult to buy. Douglas who I spoke to was absolutely fantastic. The only reason I’m leaving is I’ve got to give up drinking for my livers sake. No doubt I’ll be back in the near future 😂. I would give these 5 stars but it won’t allow me. Cheers”

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Posted 3 years ago

“Great beers, great customer service.”

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Posted 3 years ago

“Good beers.. Good service...”

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Posted 3 years ago

Beer52 is rated 4.6 based on 5,029 reviews