Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

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Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. Douglas was very helpful. :)”

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Posted 3 years ago

“Customer service was really friendly. Staff sound like he really enjoyed his job. He also explained the good offer for this months subscription”

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Posted 3 years ago

“Spoke to Angus today who sorted out my request quickly without a hitch! Although I’m taking a break from drinking, Beer 52 has been great and, should I ever need the cooling taste of a nice flavoursome beer again, Beer 52 will be my first port of call!”

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Posted 3 years ago

“The beers are fantastic and very varied. When I encountered an account issue Douglas quickly sorted it and made me feel like a very valued customer! Well done all.”

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Posted 3 years ago

“Awesome beers, highly recommend”

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Posted 3 years ago

“How lovely to hear a cheery voice answering the phone. Friendly and professional... what an asset! Well done Douglas :):)”

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Posted 3 years ago

“Love the offering from Beer 52! and the subscription is good value with interesting and great tasting beers. Delivery has always been spot on too. Thanks to Douglas for his guidance and helping me get the most out of my subscription.”

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Posted 3 years ago

“Hanks to Douglas for being efficient and professional”

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Posted 3 years ago

“Nearly impossible to cancel, horrendous customer service. Stole my card details and shared my information with third parties without permission. Avoid at all costs, it's not worth the price, just generic canned ipa that you can get way cheaper at any supermarket.”

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Posted 3 years ago

“Douglas was extremely helpful and convinced me to stay with Beer 52 when I was going to leave.”

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Posted 3 years ago

“A good variety of beers. I Contacted Douglas about my subscription - he was friendly and helpful.”

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Posted 3 years ago

“The Beer52 subscription is a great idea encompassing a wide variety of different beers - delivery is always prompt. For me, due to my tastes (I don't really like IPAs), it wasn't for me but Douglas in customer service was more than helpful and assisted in deactivating my account. Thank you Douglas and thank you Beer52!”

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Posted 3 years ago

“Entirely positive conversation with the customer service department about prices and my account. Quick, courteous, helpful and professional conversation. Many thanks Douglas.”

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Posted 3 years ago

“excellent company to deal with. great site and customer service provided by Douglas!”

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Posted 3 years ago

“Nice beers, nice help from Douglas!”

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Posted 3 years ago

“Pleasant and helpful call with Douglas.”

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Posted 3 years ago

“Excellent variety of beer. Especially as I am not a dark beer fan, so knowing I could get a light box only is great. I have only cancelled now that the pubs have reopened. Douglas didn’t pressure me into staying with them. He was a polite man with a couple of jokes.”

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Posted 3 years ago

“Lovely selections of beer and snacks”

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Posted 3 years ago

“Really nice variety in each box, great thing to do with friends each month! On time delivery every time, super customer service team (thanks Douglas for helping me out!) Cheers!”

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Posted 3 years ago

“This is a good subscription box to try a variety of different beers each month at a decent price. Included are some snacks and Ferment magazine which is an excellent read. There is also a great loyalty scheme with good rewards and an opportunity to earn points to spend in the shop. Friendly and helpful customer service from Douglas.”

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Posted 3 years ago

Beer52 is rated 4.6 based on 5,029 reviews