Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

Visit Website

Phone:

0131 608 1002

Write Your review

Tell us how Beer52 made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kirsty was a big help sorting out ending my subscription and a great discount voucher through the post just wanted to give the voucher a go much appreciated with the help”

Helpful Report

Posted 2 years ago

“Really appreciated the excellent customer service I received from Iannis Barron, he was really helpful and great to deal with.”

Helpful Report

Posted 2 years ago

“Natalie was very quick to respond to my queries and was able to sort out my concerns”

Helpful Report

Posted 2 years ago

“Natalie was really helpful with everything I asked about”

Helpful Report

Posted 2 years ago

“Big thanks to Jenny for her fantastic customer service in resolving a query with my order! She was really friendly and helped me with my query in a very timely and efficient manner. Thanks again! :)”

Helpful Report

Posted 2 years ago

“Callum was very helpful when I called to cancel my subscription.”

Helpful Report

Posted 2 years ago

“One of my boxes didn't get delivered but when I emailed to enquire I heard back immediately from Natalie who explained the issue and resolved it straight away by sending me a replacement box. Superb customer service.”

Helpful Report

Posted 2 years ago

“The presentation of the box was great, really in depth magazine. Made for an amazing gift.”

Helpful Report

Posted 2 years ago

“Great choice of beers and selection of other goodies in the subscription. Natalie helped via email with a subscription question. Will Def recommend to friends and family”

Helpful Report

Posted 2 years ago

“The sign up offer was great and the products received were brilliant. Then when I found myself not using it anymore I got in touch and received a message back quite quickly from Natalie who dealt with it all really well.”

Helpful Report

Posted 2 years ago

“Good customer service and beers, Jenny on the phone was especially nice 5*”

Helpful Report

Posted 2 years ago

“Great Beer and personal service! Signing up for a year was a gift to my partner and he loved getting his box each month! Joel was really helpful when the time came to cancel and made things simple for me. Would definitely recommend!”

Helpful Report

Posted 2 years ago

“Great choice of beers. Customer services is great, Natalie helped sort the situation out via facebook messenger.”

Helpful Report

Posted 2 years ago

“Excellent beers, great customer service (Natalie was very helpful via email).”

Helpful Report

Posted 2 years ago

“Customer service was really helpful both on phone and via email. Kirsty replied quickly and sorted the situation with no hassle. Thanks”

Helpful Report

Posted 2 years ago

“Callum was superb on phone, easy to talk to and managed to sort us out nice and easy”

Helpful Report

Posted 2 years ago

“The customer service I received from Iannis was brilliant. Really felt like I was talking to someone who cared but also knew his stuff about the products and alternatives to cancelling. I initially subscribed through a podcast link to help with some Christmas presents but will definitely be passing on recommendations.”

Helpful Report

Posted 2 years ago

“Great customer service from Calum!”

Helpful Report

Posted 2 years ago

“love these guys. Service from Callum was great and really helpful. I subscibed to the beer and wine, great way to try new beers and to always have the fridge full of something to hit on a friday/saturday night in. I've paused and cancelled my subscription temporarily over the christmas period but ill be back.”

Helpful Report

Posted 2 years ago

“Callum helped me through my cancellation quickly and easily. I'd enjoyed many of the beers I had received, but ultimately I think my tastes are too traditional...”

Helpful Report

Posted 2 years ago

Beer52 is rated 4.6 based on 5,029 reviews