Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

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Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely wines, well packaged and on time. Person I spoke to on the phone (Joel G) was really helpful.”

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Posted 3 years ago

“Good product and it was always on time. I did cancel due to money constraints, but the person I spoke to on the phone (Iannis Barron) was pleasant and friendly, they made the whole process very easy.”

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Posted 3 years ago

“Really quick delivery and lovely packaging. Iannis was also extremely helpful when it came to resolving an issue. Lovely guy. Thanks!”

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Posted 3 years ago

“Really friendly and helpful support. Shout out to Iannis Barron for all the help!”

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Posted 3 years ago

“We cancelled our Order due to unforeseen circumstances but we were satisfied with the beers and service it’s a bit of a pain to cancel as you can only do so by phoning, although the customer service was great Joel gutteridge was so pleasant and helpful. Hopefully we will reorder at some point .”

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Posted 3 years ago

“Great customer service. Always easy to use the website or to call. Subscriptions are easy to use and to cancel or have a break if you need to.”

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Posted 3 years ago

“You can subscribe in seconds online - but you can only cancel via phone - which wont be answered inside of 15 mins. Any company who takes a digital subscription and then makes it so hard to stop a subscription doesn't deserve my business.”

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Posted 3 years ago

“Love Beer52. Great selection each month and excellent customer service, especially Iannis, who resolved a problem with a lost courier delivery.”

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Posted 3 years ago

“Ian is was very helpful and clearly a great member of the team . Loved the beer !”

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Posted 3 years ago

“Fantastic beer, even better customer service!! 5 stars to Joel Gutteridge :)”

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Posted 3 years ago

“Absolutely delicious beer, and Shirley was very helpful from customer service.”

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Posted 3 years ago

“Spoke to customer service and Joel was so helpful! Sorted my problem out so quickly and was so friendly in the process. Thanks again Joel :)”

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Posted 3 years ago

“Had a problem with a missing box - customer service Iannis Barron fixed this for me in 2 minutes with a phone call and shipped a new box! Thanks”

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Posted 3 years ago

“Very good wine, unfortunately had to unsubscribe because o just don’t drink enough. Joel made this very easy and friendly.”

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Posted 3 years ago

“Beer 52 took money from my account, despite me not havng an account with them! I have emailed but had no response. A terrible service! beware of this they can take money without even being a member, or receiving any goods I might add.”

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Posted 3 years ago

“I tried Beer52 and Wine52 on a offer. The beer wasn't to my other half taste. Iannas Barron on customer services was very helpful in discussing my subscription and updating my preferences. Thanks for the help. 😊”

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Posted 3 years ago

“Great customer service. Joel Gutteridge was an absolute pleasure to talk to. The beers weren't bad either :).”

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Posted 3 years ago

“Fab service! Beers were always good and I liked using the service to try beers I wouldn’t usually! Just phoned to cancel subscription today as due to medical problems won’t be having alcohol for a while but I won’t hesitate to re join when I can again! Easy to cancel spoke to Joel gutteridge today and the customer service was great!”

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Posted 3 years ago

“The signing up of the offer was so straight forward.The wines were of an excellent price, although I cannot comment on taste as they are gifts.They arrived within a couple of days. Once received I immediately cancelled my subscription over the phone with no hassle.Joel the customer adviser was really polite and helpful.”

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Posted 3 years ago

“Iannis was super nice on the phone. Great beers for people who like trying unusual flavours.”

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Posted 3 years ago

Beer52 is rated 4.6 based on 5,029 reviews