Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

Visit Website

Phone:

0131 608 1002

Write Your review

Tell us how Beer52 made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Douglas was very helpful and very friendly.”

Helpful Report

Posted 3 years ago

“hi wasnt to keen on beer or snack.So i phoned up and got this charming and polite gentleman DOUGLAS he was ver understanding and he had this lovely charming scottish voice .So thankyou for making me smile today oh douglas have a nice day and keep safe.”

Helpful Report

Posted 3 years ago

“Douglas was very friendly, efficient and knew exactly how to handle the call. I wanted to end my subscription and was expecting the usual "just one more offer to entice you back" type chat - which happened but was in a tone I appreciated and showed than he got it”

Helpful Report

Posted 3 years ago

“Douglas was very helpful and understanding. There was no 'hard sell', just provided the information I needed and discussed the options available.”

Helpful Report

Posted 3 years ago

“Excellent customer service, eventhough I called to cancel. I left with a smile on my face and happy to return in the future if I change my mind.”

Helpful Report

Posted 3 years ago

“Douglas was super helpful and was able to resolve the issue quickly and efficiently. Thank you!”

Helpful Report

Posted 3 years ago

“Douglas was super friendly over the phone, very clear and helped me get everything done, while still telling me how I can make the most of my account!”

Helpful Report

Posted 3 years ago

“Douglas was super friendly over the phone, very clear and helped me get everything done, while still telling me how I can make the most of my account!”

Helpful Report

Posted 3 years ago

“Douglas was very friendly and quickly helped me with my query. Top job!”

Helpful Report

Posted 3 years ago

“Douglas was very helpful. He sorted out my request quickly.”

Helpful Report

Posted 3 years ago

“Great selections of beers, helpful customer service, deliveries on time and updated regularly”

Helpful Report

Posted 3 years ago

“Having decided to give up Beer52 on account of having received two cases of the wrong beers after having been assured that my choice would be respected, I was delighted to be contacted by Douglas. This man has virtual customer service down to a very fine art. As a consequent, I am maintaining my subscription and am again confident with Beer52. Douglas could teacher some of the other Beer Advisors how to do the job. I trust that his supervisor/manager will use the talent displayed”

Helpful Report

Posted 3 years ago

“Douglas was very helpful & friendly with my enquiry and was able to solve my query quickly”

Helpful Report

Posted 3 years ago

“Good experience phoning customer service, call was answer in a reasonable time frame, Douglas was polite and understood my request and it was resolved quickly without hassle. Thanks”

Helpful Report

Posted 3 years ago

“Good customer service, Douglas convinced me to stay subscribed for another month with a discount.”

Helpful Report

Posted 3 years ago

“Great service and very friendly. Douglas was very positive and helpful on the phone. Would be nice to be able to cancel online though!”

Helpful Report

Posted 3 years ago

“Really helpful and easy to talk to!”

Helpful Report

Posted 3 years ago

“Great customer service. Very polite, helpful & professional.”

Helpful Report

Posted 3 years ago

“I rang to cancel as I lost my job and beer seemed a luxury with such uncertainty in my life. Douglas was empathetic and told me I could take a 2 month break and review things again, also if I continued I had a £10 credit for my delivery in July 😉 Good job 👏👍👌Douglas”

Helpful Report

Posted 3 years ago

“Douglas was an extremely friendly and helpful person to deal with today. He really understood my needs as a customer. Excellent.”

Helpful Report

Posted 3 years ago

Beer52 is rated 4.6 based on 5,029 reviews