Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service! Answered after 10m, and Douglas was friendly and helpful.”

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Posted 3 years ago

“Great beers and really positive customer care. Super fast delivery too!”

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Posted 3 years ago

“Very easy to get in touch. Polite service (Douglas did his job great :) ) Clear rules and the most important taste drinks:)”

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Posted 3 years ago

“Douglas was really helpful on the phone. He informed me about my 3rd box offer of 50% which I was very happy with as I can continue tasting beers from around the world!”

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Posted 3 years ago

“Great customer service. Friendly helpful staff. Spoke to Douglas and he was very helpful. I feel bad as I can no longer afford the service but I did enjoy it. I hope to come back to it in the future.”

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Posted 3 years ago

“Customer service is excellent, and the beers we had were great. Not all to our taste but that shows how varied they are. My only complaint is there are not enough dark beers in the mixed case.”

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Posted 3 years ago

“Douglas dealt with my cancellation quickly and politely. Customer service was great. Cancelling as I'm having some time off drinking, but will be back.”

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Posted 3 years ago

“I had queries with Douglas how to add a gift card to my account, he did not immediately know the answer, so took my number and called back within 5-minutes and resolved the query”

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Posted 3 years ago

“Great selection of beers to expand ones horizon! 8 beers (£19) + free delivery (£5) for £24 works out at £2.40 a beer which is good considering they’re not available in the local shops. Canceled my subscription in the end as I needed a break from beer. Had a chat with a friendly chap named Douglas who sorted out the cancellation.”

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Posted 3 years ago

“Wide selection of beers, good website and trouble free delivery, but unfortunately not all beers were to my taste so cancelled today. Despite having to call rather than simply cancel online, Douglas Munro was helpful and it was quick and easy to do.”

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Posted 3 years ago

“Very helpful & efficient”

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Posted 3 years ago

“Really enjoyed my cases from Beer52. They have an excellent selection of beers. In the end I cancelled my repeat subscription as it was too much for me. I will be using Beer52's online shop though when I need to stock up. I spoke to a nice guy called Douglas Munro to cancel my repeat subscription. Customer service was great. I will be buying from you in future!”

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Posted 3 years ago

“Very friendly and helpful company. Good website and, more importantly, nice beer!”

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Posted 3 years ago

“Really helpful customer service -- my issue was resolved within minutes! Thanks.”

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Posted 3 years ago

“Really enjoyed my BEER52 sub so far, but had to close my accoutn due to belt tightening. Paul Nelson was the operater I dealt with and he was a delight. He helped with my query and went above and beyond. He's done such a fantastic job, I fully expect to resub as soon as possible, when the petty cash permits. Thanks so much!”

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Posted 3 years ago

“Douglas was fantastic and dealt with my long and tiresome query! Really rate the product and had a fantastic overall experiene.”

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Posted 3 years ago

“We had a great time having our cases of beer from beer52! Was super easy to order and got sent straight to the door! When we were ready to finish our prescription with them I rang, spoke to a man called Douglas straight away! He was very kind and easy going not pushy at all and was able to help me with my inquiries! Thank you!”

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Posted 3 years ago

“Really good product/ service (was just too much quantity for me regularly)”

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Posted 3 years ago

“Great company, with engaging themes and ideas, unfortunately due to the current situation I can't justify the price, once things return to normal I will be back. Customer service and delivery were exceptional.”

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Posted 3 years ago

“Great selection of beers, spoke to Douglas who cancelled my subscription very quickly. Only cancelled as trying to stay off the boooze for a while. Would come back in future”

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Posted 3 years ago

Beer52 is rated 4.6 based on 5,029 reviews