Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

Company Reviews

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Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

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“Really helpful and friendly customer service from Angus”

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Posted 3 years ago

“Brilliant customer service. Very user friendly website. And most importantly, AMAZING beers. Highly recommend!”

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Posted 3 years ago

“Excellent customer service. Quality beers. All reasonably priced considering what you receive and also frequently offer promotions.”

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Posted 3 years ago

“Customer service cheery, thanks Douglas”

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Posted 3 years ago

“Helpful advice and flexible arrangements”

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Posted 3 years ago

“Customer service was brilliant and was more than happy to process my requests”

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Posted 3 years ago

“Customer service has been very good, whether by email or telephone. I was always advised when to expect a delivery by email, and also a text from the courier. Prices tend to be a little high if compared to supermarkets, but then they supply very varied and unique products, and personal service. When calling the cancellation line, the phone was answered within two minutes. Angus was polite, offered an alternative option but was not pushy at all. I would not dissuade anyone from giving them a try.”

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Posted 3 years ago

“Very friendly and helpful service. Thanks.”

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Posted 3 years ago

“Great member of staff! I called to cancel my membership and, whilst I was offered incentives to stay, he was by no means pushy.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Douglas was great, really helpful and friendly without being at all pushy. I was very impressed and his attitude definitely encouraged me, I would recommend Beer 52.”

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Posted 3 years ago

“Thought it was a great into price and the variety was excellent. The agent Douglas, who I contacted was extremely helpful and friendly.”

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Posted 3 years ago

“Great customer service, and understanding.”

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Posted 3 years ago

“Good chat with Douglas at Beer 52 to make a few changes to my subscription. Everything handled very efficiently, as well as chatting for a few moments about the available options (and suggestions for new products in the future which would better suit my tastes). With respect to the beers, there's a good selection in the 10 box dark/light mix, but I would really like to see a dark/stout subscription box.”

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Posted 3 years ago

“Great service, and excellent customer service.”

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Posted 3 years ago

“Nice variety of different flavours and styles of beer”

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Posted 3 years ago

“When I phoned you I had to wait for a short time & then was put through to Douglas who I found to be a very pleasant, cheerful fellow. I explained to him that I intended to return to my usual meeting friends & drinking pints in a pub next month & therefore wanted to cancel my membership. He made some generous offer to entice me to stay which I declined but I'll probably be back in the Autumn!”

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Posted 3 years ago

“Great communication and if there is a problem with a delivery they sort it quickly”

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Posted 3 years ago

“Great beer with speedy delivery. Douglas was very helpful and friendly in his customer service.”

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Posted 3 years ago

“Douglas was a star, unfortunately I had to cancel and he was very understanding. Not too pushy; he offered me a discount and incentive to stay. But understood that this was merely because my wife is a monster! Hats off!”

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Posted 3 years ago

Beer52 is rated 4.6 based on 5,029 reviews