Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

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Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Callum Docherty provided great customer service.”

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Posted 3 years ago

“Tried Beer52 as a freebie intending to try and the probably cancel. I haven’t. These guys are awesome. Spoken to a couple of the team now and both times been impressed by their professional, helpful, courteous and friendly nature. Plus my husband loves the beer. May you grow and grow Beer 52!”

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Posted 3 years ago

“I would like to thank Callum Docherty. for his help.u was very understanding. thank you again”

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Posted 3 years ago

“Delicious beers and amazing service. Kirsty was really helpful when I wanted to amend my account. Thank you”

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Posted 3 years ago

“Always fantastic service from Beer52 staff. Iannis went above and beyond for me to make sure that he addressed by query and made me feel like my loyalty and custom were appreciated by the company. Never meant to subscribe for so long but the service and quality has just improved over time. I also would really miss Ferment magazine; some of the best beer journalism in the UK.”

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Posted 3 years ago

“Ashley Brankin was very helpful and informative”

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Posted 3 years ago

“Great Customer Service. Great Customer Service. First time I've had to deal with the customer Service of Beer52, that was to cancel my membership due to costs. Spoke to Callum, who went through the options, was very helpful.”

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Posted 3 years ago

“Customer service 5* when I actually spoke to somebody. The first time I rang it took 15 minutes to speak to someone and then cut out straight away. I rang back straight after for another 15-20 minute wait. I also asked if my account could be cancelled after the next "christmas delivery". However I was told I would have to ring up again following this to cancel again. Because of the poor experience I decided to cancel straight away today.”

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Posted 3 years ago

“Heartily enjoyed the beers and snacks. A great selection and made for a great gift. Speedy delivery and a great deal was definitely worth it. Customer service was also exceptionally helpful, polite and a pleasure to talk to. Iannis (hope I spelt that correctly) if you see this, you’re an absolute credit to the company.”

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Posted 3 years ago

“Really enjoyed the experience, the beers were not for me but if you like craft beer you will like this. Was nice to get a booklet about the beer was also very nice. Cancelled my order as the beer was not for me but Iannis Barron made it easy to cancel.”

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Posted 3 years ago

“Beautiful wine and lovely packaging! Great customer service from Iannis Barron on the phone when I called to cancel my free trial. Would definitely try again when I have more disposable income! Thanks very much for your help Iannis :)”

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Posted 3 years ago

“Great customer service, thanks Callum Docherty!”

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Posted 3 years ago

“very nice beers, snacks, and a glass! enjoyed receiving my boxes but sadly can't afford the price. Great customer service from Joel Gutteridge when cancelling my account, too.”

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Posted 3 years ago

“Great packaging, good wine and a great team behind it all! Highly recommend to those who want to explore wines from different regions. Moved countries and needed to cancel my subscription and Joel was amazing! Sad to cancel.”

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Posted 3 years ago

“My bi-monthly box of beer was lost in transit. Contacted customer services and the guy (Iaanis) who dealt with this got a new box out promptly which has now been received in the time frame advised.”

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Posted 3 years ago

“Had a damaged bottle during transit. Contacted customer service and they sorted it out no problem, quick and efficiently by Kirsty. Thank you.”

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Posted 3 years ago

“Contacted Beer52 regarding a query I had and Kirsty C dealt with it in a very professional manner to my satisfaction. Many thanks Kirsty for you assistance.”

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Posted 3 years ago

“Great beer, and Joel Gutteridge was very helpful over the phone”

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Posted 3 years ago

“Amazing thank you !! Joe Gutteridge was an absolute star !!”

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Posted 3 years ago

“Beer was rather good, even though I'm not a great fan of hazy beer. Too many memories of cloudy beer in the 60's which was NOT a good sign. However the taste was very good. Lots of hops in the flavours.”

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Posted 3 years ago

Beer52 is rated 4.6 based on 5,029 reviews