Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

Visit Website

Phone:

0131 608 1002

Write Your review

Tell us how Beer52 made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spoke to Matt today, a very nice friendly guy persuaded me to pause my subscription for 3 months then reduced my next box to £14.50. Very nice beers loads of variety would recommend if you like your craft beers 👍🏻”

Helpful Report

Posted 3 years ago

“I've been a member of beer 52 for around 3 months, they have a great service with really great quality beers. I Spoke with Matt at customer service who was great, very friendly and polite! overall great service I will definitely be back in the future”

Helpful Report

Posted 3 years ago

“Excellent product and service. First order received within 24hrs”

Helpful Report

Posted 3 years ago

“Great beer, great service. Matt was extremely precessional and friendly on the phone.”

Helpful Report

Posted 3 years ago

“Great beer bht just did it as a one off gift. So when I wanted to cancel, matt was very helpful”

Helpful Report

Posted 3 years ago

“Friendly and helpful”

Helpful Report

Posted 3 years ago

“Matt is so good with customer service He’s always so happy and nothing is to much trouble , beers are great and delivery always on time”

Helpful Report

Posted 3 years ago

“Good customer service”

Helpful Report

Posted 3 years ago

“Great beer at great value. Have only had to call Beer 52 customer service once because I wanted to make sure my address was updated in time for the beer to get to me. Douglas was very friendly and got it sorted super quick. Also he had a lovely accent.”

Helpful Report

Posted 3 years ago

“Douglas was really friendly and easy to talk to. He processed my request quickly and without hassle. Thank you!”

Helpful Report

Posted 3 years ago

“Spoke to Douglas, who was friendly and did not try to pressure me into continuing with my beer delivery. I would definitely use Beer 52 again, the beer is varied and of a good quality with good information provided. we have only had a couple of fruity ones that were not to our taste.”

Helpful Report

Posted 3 years ago

“Matt was friendly and helpful. Persuaded me to stay one more month for a 50% reduction in subscription fee. After that though I will leave. The beer is good on the whole but the selection includes sweet beers flavoured with something I don't want in a beer i.e. black forest gateau. Pricewise It works out about £5 a pint, which is fine in a pub. I don't know if it's fine at home, especially when you can buy a bottle of Lagavulin 16 for £50 that will last you a couple of months (if you're not an alcoholic) and is truly special. Also I don't like the fact that I have to ring up to cancel my subscription. They have very friendly customer service so beware! You may never leave!”

Helpful Report

Posted 3 years ago

“Very good customer service gave helpful advice and very friendly”

Helpful Report

Posted 3 years ago

“Tasty beers. Excellent value.”

Helpful Report

Posted 3 years ago

“Great variety of brews and tinnies. Top quality experience. Cheers to Douglas for trying to be flexible to customers needs”

Helpful Report

Posted 3 years ago

“I called Beer52 today and spoke with Matt who was really helpful. Gave me a good deal on my next order too 👍.”

Helpful Report

Posted 3 years ago

“Phoned through and spoke to a lovely chap named Matt. He was really helpful and actually put a note on the system to see if my next box could include some gluten-free beer! :)”

Helpful Report

Posted 3 years ago

“Great customer service, Douglas was very polite & helpful. Thank you”

Helpful Report

Posted 3 years ago

“Quick delivery, good beers, excellent customer service when I spoke to Douglas on the phone. Good company”

Helpful Report

Posted 3 years ago

“Delicious beers, some quite weird and wonderful which is always fun! Had a great customer service experience with Matt - very friendly and receptive.”

Helpful Report

Posted 3 years ago

Beer52 is rated 4.6 based on 5,029 reviews