Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cant get through on the phone line to cancel subscription but i sent an email and angus replied and cancelled my subscription for me with no problem at all.”

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Posted 3 years ago

“Delicious beers! We did have a minor issue with the delivery - we received the mixed selection when we’d only requested the light option. Angus was really helpful and quickly sorted us out with replacements etc next month. Cheers guys!”

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Posted 3 years ago

“Polite and *Cough Cough* Sorry that was friendly.”

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Posted 3 years ago

“Beer 52 is a great initiative and the beers are high quality. Unfortunately the price is too high for me to continue my subscription.”

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Posted 3 years ago

“Great customer service”

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Posted 3 years ago

“I've been able to sample a variety of beers from countries that I would never have been able to at a very good price. Delivery service as been excellent and prompt,able to track my order online .”

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Posted 3 years ago

“Spoke to Douglas who was helpful in guiding me through what I wanted.”

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Posted 3 years ago

“Thanks to Kirsty for sorting out my membership query and adding a few points to my tally!”

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Posted 3 years ago

“Lovely beer, lovely customer service (Kirsty), lovely little company!”

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Posted 3 years ago

“Had a great chat with Douglas today, was really helpful in changing round a subscription for me!!”

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Posted 3 years ago

“Good customer service, professional and good humour.”

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Posted 3 years ago

“Beer is not to my taste, but there is a very interesting range of flavours for anyone who would like to try something new, found a few interesting ones I quite liked”

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Posted 3 years ago

“A solid service, a little pricey for what you get, but the beer is pretty tasty I suggest moving away from Hermes as I have always had problems with them at some point Angus was very helpful in helping me!”

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Posted 3 years ago

“Very good customer service, friendly on the phone”

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Posted 3 years ago

“An interesting opportunity to taste a range of new & unusual beers. Sample selection not all to my taste, but that is the point of sampling to the make individual choices afterwards. Customer service Kirsty C was very helpful , a great Beer52 ambassador!”

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Posted 3 years ago

“Very helpful and efficient”

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Posted 3 years ago

“After a short delay in the queue, my query was answered very clearly and to my satisfaction. Thanks to Douglas for his friendly, knowledgable and helpful response.”

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Posted 3 years ago

“I rang up and spoke to kirsty, about pausing my beer 52 order for a little bit. She was extremely friendly and helpful and nothing was to much trouble. Amazing member of your team. Thank you :)”

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Posted 3 years ago

“This was my first time ordering from this company and I was not disappointed I love every drink I got and when I phoned you guys to help me with something I got greeted by Kirsty who was extremely helpful I may not be ordering from you guys at the moment but perhaps in the future I will again”

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Posted 3 years ago

“Kirsty was extremely polite and helpful, great customer service.”

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Posted 3 years ago

Beer52 is rated 4.6 based on 5,029 reviews