Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Iannis was very friendly and made me aware of exactly why I was doing and helped me very well. He deserves a raise he is such a jolly fellow and is wonderful to talk to in the phone. #Promote Iannis* *not sarcasm.”

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Posted 3 years ago

“Iannis was really helpful and changed my mind from cancelling.”

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Posted 3 years ago

“Spoke Iannis regarding a query with my latest delivery, very pleasant and explained the problem. Excellent customer service”

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Posted 3 years ago

“Kirsty was very helpful when I called to discuss my subscription, sorting my enquiry very quickly. Still waiting for the end of August beer delivery though, not arrived as of 9 Sept.”

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Posted 3 years ago

“Iannis was very helpful over the phone and made everything quick and easy for me”

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Posted 3 years ago

“Iannis was very helpful and informative when I cancelled the account. Craft beer definitely an acquired taste.”

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Posted 3 years ago

“Good customer service, had a really helpful phone call with Kirsty and now I can't wait to get me next crate in the mail! Thanks for the help and support, cheers”

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Posted 3 years ago

“The beers I received where really tasty and definitely to my taste, I went for the light IPA box and I was not disappointed. I couldn’t keep my subscription and I was put through to Iannis Barron and he was extremely helpful and had no issue helping me with what I needed, excellent customer service and excellent beers”

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Posted 3 years ago

“I spoke to Iannis who was really friendly and helpful. I was cancelling my sub due to moving abroad, if you guys ever branch out to Aus I will definitely resubscribe :)”

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Posted 3 years ago

“Kirsty was very helpful in resolving my query”

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Posted 3 years ago

“Kirsy Cleary is a credit to the brand She explained everything with a great attitude and convinced me to upgrade which I am looking forward to x”

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Posted 3 years ago

“The beers were mostly excellent, 1 or 2 that were not to my taste in the 2 boxes. Would definitely subscribe again, just not possible to continue at the moment. Easy to cancel subscription and Kirsty Cleary was very nice and easy to deal with.”

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Posted 3 years ago

“Very good customer service. Kirsty was very helpful and my query was sorted very easily and quickly. Thanks”

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Posted 3 years ago

“Had a great experience with Beer52, great selection and quality of beers. just want to give a quick thanks to Kirsty who assisted me.”

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Posted 3 years ago

“Spoke to Kirsty about my subscription & helped me out with various options to get best value to suit my requirements. Very impressive customer service”

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Posted 3 years ago

“Lovely beer and friendly customer service from Iannis”

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Posted 3 years ago

“Can’t fault the service and is a great way of being introduced to new beers without having to leave the house. When I had an Issue I telephoned and Iannis was able to help very quickly which was great. Well worth a look if you like beer.”

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Posted 3 years ago

“Good selection of tasty beer with helpful staff such as Kirsty Cleary”

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Posted 3 years ago

“Great beers, interesting choices”

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Posted 3 years ago

“Excellent service for delivery that went missing”

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Posted 3 years ago

Beer52 is rated 4.6 based on 5,029 reviews