Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

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“Good customer service, and always quick delivery. Never damaged etc”

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Posted 3 years ago

“The beer has been fab and the customer service is great!”

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Posted 3 years ago

“Extremely helpful. I would mostly like use beer52 again in the future based on customer service alone.”

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Posted 3 years ago

“We haven't yet tried the beer (it was set up by our daughter) but it's a service we didn't want to continue with. Douglas was very helpful and understanding and I didn't feel pressured for cancelling. Very helpful, thanks.”

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Posted 3 years ago

“Helped by changing my order from dark to light. Looking forward to getting my next box now. Thanks Douglas 😊”

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Posted 3 years ago

“Great customer service. Really polite and understanding about my cancelation. Thanks.”

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Posted 3 years ago

“Douglas was really helpful, great customer service”

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Posted 3 years ago

“The beer arrived the day after ordering, and Douglas in Customer Support was fantastic :)”

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Posted 3 years ago

“Really impressed with these guys service, I just spoke with Douglas who was super friendly and helpful!”

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Posted 3 years ago

“Quick and fast help, easy to talk to and quick solve for the question that I called about, 10/10, couldn’t recommend and higher :)”

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Posted 3 years ago

“Great customer service”

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Posted 3 years ago

“Really lovely and helpful customer service!”

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Posted 3 years ago

“Really great idea with very appealing range of beers! The delivery service helps broaden the taste for a vast range of options as apposed to sticking with regular beers purchased from the local supermarket. Also great customer service when dealing with orders, membership etc!”

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Posted 3 years ago

“I was expecting it to be a bit of an effort to cancel my account (I have no issue with Beer52, I just don't want to continue the subscription), but Douglas was very helpful, outlined all the options and promptly cancelled it when it was clear they weren't for me.”

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Posted 3 years ago

“Called to cancel, Douglas was great - he ran me through the options to keep me as a Customer and was polite, honest and upfront about everything. Understood and dealt with the call very efficiently. Beer is nice, price is too high”

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Posted 3 years ago

“All good. Very helpful”

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Posted 3 years ago

“Very nice customer service.”

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Posted 3 years ago

“Very helpful”

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Posted 3 years ago

“Helpful and understanding, Douglas sorted out my issue promptly and to my satisfaction.”

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Posted 3 years ago

“Douglas was very helpful and personable. I was given all the options I had for continuing with the Beer 52 service clearly and with no sales-y pressure.”

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Posted 3 years ago

Beer52 is rated 4.6 based on 5,029 reviews