Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tasty beers! Thanks for your help Kirsty.”

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Posted 3 years ago

“Excellent customer service by Kirsty Cleary.”

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Posted 3 years ago

“Was going to cancel but Kirsty Cleary told me about the points I had earned and helps me out so I have beer better suited to what I like 👍”

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Posted 3 years ago

“Needed to pause subscription, Kirsty was brilliant in handling my request. Can’t wait to sample some more beers in the following months ahead. Great customer service”

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Posted 3 years ago

“Dealt with Hermes delivery failure really well. Good recovery from friendly and helpful team.”

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Posted 3 years ago

“Dealt with Hermes delivery failure really well. Good recovery from friendly and helpful team.”

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Posted 3 years ago

“I had issues with accessing my account so requested help this morning. Had superb service from Angus who responded very quickly and rectified this right away. He then followed up to check everything was sorted!! Great 👍”

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Posted 3 years ago

“Great beer subscription. Customer service team are helpful and friendly. Kirsty dealt with my questions promptly and pointed out I had free beer to redeem on my next order. 10/10”

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Posted 3 years ago

“Kirsty was very helpful with my query.”

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Posted 3 years ago

“Beer selection is amazing, always good offers and Kirsty was fantastic helping with my subscription. Highly recommend !!”

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Posted 3 years ago

“Really happy to join the subscription service. Quality beers and great value. Customer service also excellent - Kirsty went above and beyond my expectations. Highly recommended.”

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Posted 3 years ago

“Nice touch calling after I'd received my recent delivery to see if I'd enjoyed my beers. Not opened them yet, but looking forward to tucking in at the weekend - cheers Kirsty!”

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Posted 3 years ago

“Great selection of beer, enjoyed numerous beers from the crates I received from all over the globe.”

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Posted 3 years ago

“Angus was really helpful with the changes to my account. That man deserves a free beer! Thanks Angus.”

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Posted 3 years ago

“As a service, 2nd to none. Unfortunately I'm not an ipa type guy so the beers weren't for me but the service was superb. From order, delivery and subsequent cancellation. Superb service. Kirsty understood why it wasn't for me. An asset to the company”

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Posted 3 years ago

“Hi I received my first delivery today, less than 24 hours after ordering, 'FIRST CLASS' service.I had a few questions so i called and spoke to Kirsty Cleary who was truly amazing, she took onboard my thoughts, gave me options which I was more than satisfied with, will recommend beer52.com to friends and family.”

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Posted 3 years ago

“Always loved Beer52, the range of beers they send out is always top quality. Great service, I sent an email recently with an enquiry and a chap called Angus replied promptly and efficiently! Delivery always tracked, never had to return or get a refund for anything.”

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Posted 3 years ago

“Thanks to Kirsty for her help.”

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Posted 3 years ago

“Kirsty very nice and fast service;)”

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Posted 3 years ago

“I’d just like to say thanks to Kirsty for her excellent customer service.”

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Posted 3 years ago

Beer52 is rated 4.6 based on 5,029 reviews