Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

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“Great service, friendly staff and lovely to be able to taste beers/wine from around the world”

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Posted 2 years ago

“Great selection of beer, delivered on time. Bethan dealt with my email enquiry efficiently and to my satisfaction, thank you”

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Posted 2 years ago

“Maria went above and beyond to resolve an issue with a recent order I had”

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Posted 2 years ago

“Wine was very good and customer service excellent! Thank You Natalie!”

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Posted 2 years ago

“Top level customer service from Iannis explaining all the options on my account”

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Posted 2 years ago

“Great service, nice drinks and super communication from Natalie”

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Posted 2 years ago

“Delivery is on time with a good mix of beer to try, any problem and they are on it especially Dale whom helped to move my delivery to a better time slot.”

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Posted 2 years ago

“My order arrived within 24hours of order, the packaging was top quality. I dealt with Joel via e mail, extremely professional, helpful and responsive a whole round positive and pro active experience.”

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Posted 2 years ago

“Great service, prompt reply to my email query from Natalie and excellent beer! Very quick delivery in time for the Easter bank holiday. Highly recommend!”

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Posted 2 years ago

“Bad service! Not delivery on time at all!!! Thank you!”

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Posted 2 years ago

“Thank you for the great quality wine! A great subscription service with brilliant customer services Joel.G especially! Thank you 😊”

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Posted 2 years ago

“Natalie helped solve an problem with ease and professionalism what a delight to deal with”

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Posted 2 years ago

“Natalie was a great help got what I needed sorted so quickly ! Would recommend this company over and over again”

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Posted 2 years ago

“Dale supported me along with Joel and a member of the team on the phone I didn’t get the name of - they were all so fantastic at helping me with a missing parcel, helped to arrange a replacement and some extra support - great and friendly help from them, thanks so much again”

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Posted 2 years ago

“Joel gave great customer service. Really understanding and friendly.”

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Posted 2 years ago

“Paul was professional and 5* dealing with our membership”

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Posted 2 years ago

“Excellent costumer service. Joel very helpful!”

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Posted 2 years ago

“Just simply great customer experience with Beer52. Dealing with real people who are funny and warm and know their stuff. Claire was just brilliant!”

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Posted 2 years ago

“I’ve been using Beer52 for nearly a year now and it has been joyous. Everything runs so smoothly and just happens without any issues. I have on one occasion had to contact them about a small matter and I received prompt and above the course of duty help and support from Natalie there. She could not have done more to help and is a genuine asset to their team. Keep up the amazing work and keep this wonderful journey into the world of beer going…it’s awesome (just like Natalie 😬).”

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Posted 2 years ago

“All was great and a special mention for Natalie who dealt with my mail exquisitely”

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Posted 2 years ago

Beer52 is rated 4.6 based on 5,029 reviews