Beer52 Reviews

Name: Beer52
Rating: 4.58

4.6 Rating 5,054 Reviews

91 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,054 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

Visit Website

Phone:

0131 608 1002

Write Your review

Tell us how Beer52 made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Beer52 1 star review on 17th January 2025

Anonymous

Beer52 1 star review on 30th January 2023

Nicola Hanson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Good mix of beers. Nice subscription if you like receiving beers from all around the world.”

Helpful Report

Posted 4 years ago

“Nice beers, no hassel cancelling and Douglas had a laugh about it.”

Helpful Report

Posted 4 years ago

“Think it's a great ideal to allow people to try different beers. However I didnt like them a little too wheaty for me. But would consider buying for Christmas pressies or other pressies for people who like different beers”

Helpful Report

Posted 4 years ago

“I've used Beer52 for a couple years now? 100 years? It's hard to remember in the pandemic. Shout out to Douglas in customer service for swiftly helping me pause my account for a few months (which has nothing to do with Beer52 itself). Beer52 offers a great way to discover a variety of new brews and brewers when you can't stray far from home for a fairly reasonable price, and this was true even in "the before-times." The snacks and magazines are a nice added touch, as well. My complaints about Beer52's service are: 1) you must make a phone call during working hours to get customer service beyond pausing your account for a month, which isn't the most convenient for working people, 2) you can only pause your account via the website once per month, which means you must make a phone call if you wish to pause for longer, 3) to cancel your subscription, you must make a phone call. Taking action in all 3 of these cases inconveniences busy people and results in added unpleasantness for busy phonephobes. I've never had any issues with the deliveries that necessitated returns or refunds, apart from a single missing snack, which was credited to my account shortly after I emailed customer service about the issue.”

Helpful Report

Posted 4 years ago

“The service provided was very good. We received the beer as stated in the emails. Good quality beers, not the brands we usually drink. Great friendly staff.”

Helpful Report

Posted 4 years ago

“I really enjoyed receiving Beer 52 and would consider using again. It was always a nice surprise to explore what had been sent each month. If you like trying new things I recommend it.”

Helpful Report

Posted 4 years ago

“Delivery's were really fast and very well boxed. the snacks and drinks are great”

Helpful Report

Posted 4 years ago

“Beer52 is quality beer but a bit expensive for me if I had the funds I would definitely carry on getting Beer52. Douglas did valiantly try to get me to stay but I couldn't justify the prices, sorry Douglas. I would pass on to anyone else interested in trying something new.”

Helpful Report

Posted 4 years ago

“Good customer service, bit disappointed with the beers which seemed very stout-heavy. Perhaps I was unlucky but I didn't appear to have a choice.”

Helpful Report

Posted 4 years ago

“The beers where great! I called regarding my subscription and the service was great! I look forward to my next box.”

Helpful Report

Posted 4 years ago

“Douglas was helpful and tempted me in with a tenner off my next month (I didn't realise I had that as credit) as I was about to cancel. A general point would be for a those receiving a subscription as a gift, there should be an easy cancel option on the website.”

Helpful Report

Posted 4 years ago

“Unfortunately I needed to leave today and whilst Douglas understandably encouraged me to stay there was no hard sell which I was grateful for.”

Helpful Report

Posted 4 years ago

“Great customer service! Douglas was very kind and very helpful.”

Helpful Report

Posted 4 years ago

“Douglas was really friendly and helpful in dealing with my request.”

Helpful Report

Posted 4 years ago

“Experimenting other Ales which are not common to the supermarkets”

Helpful Report

Posted 4 years ago

“good to try some different craft beers, staff very helpful. As others have mentioned, Douglas very helpful, as was Jamie”

Helpful Report

Posted 4 years ago

“Excellent beers, rapid delivery and really good customer service. Douglas has done a good job of keeping me subscribed and making it work for me with payment holidays and offers, which is greatly appreciated. The reason it is 4 stars instead of 5 is I think the service is a wee bit too expensive but you pay for what you get!”

Helpful Report

Posted 4 years ago

“Easy to set up/ sort out account. Good customer service too - thank you Douglas.”

Helpful Report

Posted 4 years ago

“The beers in my 1st box were a little peculiar, but it was nice to try something new. Douglas was very helpful today when I called to discuss my subscription. 👍🏻”

Helpful Report

Posted 4 years ago

“Polite and helpful”

Helpful Report

Posted 4 years ago

Beer52 is rated 4.6 based on 5,054 reviews