Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

Company Reviews

Questions

Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

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“Friendly and helpful when phoning to cancel. Cheers”

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Posted 3 years ago

“Really good personal customer service from Douglas.”

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Posted 3 years ago

“Douglas was very helpful talking through the options for subscription and a friendly guy.”

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Posted 3 years ago

“Very easy to sign up, very quick nd helpful customer service, my query was dealt with very efficiently!”

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Posted 3 years ago

“Hi, just spoke to Douglas who was really helpful and informative. Looking forward to the next box of beers. Cheers.”

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Posted 3 years ago

“Nice guy, explained clearly”

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Posted 3 years ago

“Douglas was extremely helpful and friendly when I called to cancel my subscription”

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Posted 3 years ago

“Douglas was very cheery and friendly. Sorted out a discount and will be continuing my subscription. Very happy.”

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Posted 3 years ago

“Spoke to Douglas. Very helpful and easy to talk to. Persuaded to keep my subscription. Guess I'll have to drink more beer😀”

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Posted 3 years ago

“What a very friendly and helpful company Beer 52 is. I phoned them this morning to cancel my subscription, but as with other reviewers, after speaking to Douglas (I told you you're good :)) I have decided to carry on subscribing. Thanks for your help again Douglas. A pleasure to speak to you.”

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Posted 3 years ago

“Very friendly, respectful customer service. Helpful too as Douglas clearly outlined various subscription options. All was sorted out efficiently. Very refreshing.”

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Posted 3 years ago

“Great service, sorted out cancellation”

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Posted 3 years ago

“I called Beer52 today to cancel my membership, however, Douglas Munro, the silver tongued salesman of the year, persuaded me to buy another case of beer instead! He offered excellent service with a personable note and exemplary professionalism. I now can't wait for my beer and free Beer Book and will try and cancel another time! Cheers Douglas and Beer52!”

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Posted 3 years ago

“Easy to talk to !”

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Posted 3 years ago

“Prompt delivery, decent beer, useable website. Only issue is having to phone to cancel subscription.”

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Posted 3 years ago

“I called Douglas to arrange a change of delivery address which I had left late and should have done before my next delivery. Douglas helpfully guided me to the section of my account to action the change and whilst I had missed the cut off for this months case I ordered a second case to go to the new address. Sorted and thank you.”

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Posted 3 years ago

“Douglas was very helpful and accommodating when I spoke to him about my subscription today.”

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Posted 3 years ago

“Douglas was helpful and listened to what I wanted - made good recommendations but didn’t hard sell or press when I still wanted to cancel”

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Posted 3 years ago

“Douglas was very friendly and couldn't have been more helpful.”

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Posted 3 years ago

“Friendly, quick and easy to get to support service. Beers are great and good experience to try beers from different places.”

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Posted 3 years ago

Beer52 is rated 4.6 based on 5,029 reviews