Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

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Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Douglas got hold of a ‘Belgian’ box for me to send to my brother in law as a birthday present. (This was quite a while after that box had been the box of the month.) This didn’t appear to be an easy process logistically, but Douglas came up with the goods & sorted it. Most importantly, he said he would call me back & actually did!”

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Posted 3 years ago

“My conversation with Douglas demonstrated not for the first time that Beer 52 offers absolutely exceptional customer service: I was offered a very fair deal involving a price discount and delivery deferral but still felt I had to terminate my current membership because of unexpected financial pressures. I will certainly look to rejoin if my finances improve sufficiently.”

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Posted 3 years ago

“Douglas was such a lovely guy to deal with on the phone, exceptionally helpful and friendly, thank you.”

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Posted 3 years ago

“Very flexible service and the communications I have had with the team have been great.”

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Posted 3 years ago

“Great service. Angus was very helpful at chasing up my order when it got delayed. Give that man a beer!”

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Posted 3 years ago

“Really happy with the service I received from Kirsty when calling up the customer service. Answered my query and dealt with it in a really professional and helpful way. Would recommend.”

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Posted 3 years ago

“Excellent customer service”

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Posted 3 years ago

“Douglas was great, an all round good company”

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Posted 3 years ago

“Douglas was a Friendly guy, didn't try to over sell other things to keep the membership.”

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Posted 3 years ago

“Douglas was very helpful and informative! Thanks for the great service and great beer🍻”

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Posted 3 years ago

“Douglas was fantastic to deal with on the phone . Most helpful”

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Posted 3 years ago

“Douglas, was a great guy and very helpful. Buy him a new phone headset.”

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Posted 3 years ago

“Douglas was very helpful”

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Posted 3 years ago

“A disaster. Please avoid. Order placed and didn’t arrive. Had to chase Resent but never resent. Finally an email unable to fulfill the order. Now I await the battle for a refund.”

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Posted 3 years ago

“Douglas was exceptionally helpful and polite, thank you for the call!”

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Posted 3 years ago

“Amazing service, only reason I stopped was because I no longer am in the house enough to justify getting a regular supply of beer, When I need to change my subscription Kirsty from customer service was extremely efficient and friendly, would recommend trying the Beer52”

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Posted 3 years ago

“What you see is what you get. Good quality beers delivered to your door! I've had it for over 6 months. 5 of the 6 months have been great with one month full of beers that tastes very similar but unfortunately weren't very nice! (Forest type beers, tasted like trees!) 4 stars due to the price. £34 for 12 beers is more expensive than alot of pubs near me. I understand the concept and delivery etc etc but just feels a little too steep!”

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Posted 3 years ago

“Douglas was very helpful, professional and friendly in dealing with my enquiry.”

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Posted 3 years ago

“Nice variety of beers and helpful customer service. Annoying to cancel as you have to ring up which isn't necessary today at all. Clearly a ploy to stop customers leaving.”

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Posted 3 years ago

“Douglas was great, quick to help me with my inquiry and very helpful in all areas.”

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Posted 3 years ago

Beer52 is rated 4.6 based on 5,029 reviews