Beer52 Reviews

Name: Beer52
Rating: 4.60

4.6 Rating 5,029 Reviews

92 %

of reviewers recommend Beer52

Company Reviews

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Metrics

4.6

Based on 5,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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Phone:

0131 608 1002

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Beer52 1 star review on 30th January 2023

Nicola Hanson

Dennis D

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top man. Very helpful, efficient and professional. The beers are great. Thanks Douglas!”

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Posted 3 years ago

“Enjoyed the beers and Douglas was easy to talk to on the phone. Thanks guys.”

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Posted 3 years ago

“Good beers but too pricey for me. For example I can get any version of brew dog for just over a pound a can and they are similar tasting if not so exotic. Great for the real enthusiasts but too much for me. Very friendly staff, Douglas handles my cancellation and was friendly and polite, asked how I got on and offered me a deal, but, as above it's not for me personally. KR Jason”

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Posted 3 years ago

“Douglas was very helpful when I cancelled It was a good service and great beer it’s just the pause options didn’t work for me”

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Posted 3 years ago

“Good range of quality beers”

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Posted 3 years ago

“Great customer service, many thanks.”

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Posted 3 years ago

“I got a free case as a special offer and only 4 of the beers were drinkable. The others were like alocl pops with adjuncts like fruit favouring in which all ended up down the sink. The others were just bog standard beer and not worth the £3 per bottle it would cost if you paid full price.”

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Posted 3 years ago

“Douglas was very helpful. I love the idea of beer 52, the beer selection is great but I'm not in a location that I can get it delivered anymore”

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Posted 3 years ago

“Friendly customer service, not pushy at all”

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Posted 3 years ago

“Douglas was very understanding and professional in dealing with my request. I love the beer but due to current circumstances, I have had to pause my subscription. The Hermes delivery man in the CW12 area is also worthy of note - always delivers with a smile and on time”

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Posted 3 years ago

“This is a really great service and the company will go above and beyond to cater to your needs. The customer service team is excellent and Douglas who I spoke to was very helpful, polite and cheerful. I highly recommend the comoany for gifting or as a nice treat for yourself.”

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Posted 3 years ago

“I like beer and you send people beer. It's a win win. The price is fair and the service is efficient. Every time I've rung Beer52 I've not had to wait long for the phone to be answered and every one I've talked to have been pleasant and efficient.”

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Posted 3 years ago

“Excellent and efficient service, staff are friendly and helpful and you get to try some good tasting, interesting and unusual craft beers that you wouldn't normally come across. Recommended.”

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Posted 3 years ago

“Had to phone beer 52 I spoke to Douglas munro who was very professional and had a good sense of humour to. Sorted my question very quickly.”

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Posted 3 years ago

“Very understanding and helpful customer service from Douglas today. Thank you.”

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Posted 3 years ago

“Sorry that my circumstances have changed which prompted the cancellation of my subscription. Douglas handled the cancellation process politely and efficiently.”

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Posted 3 years ago

“Thanks for your helpful and friendly service Douglas. Sorry I've had to leave but hopefully I'll find employment again soon and renew.”

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Posted 3 years ago

“Nice guy Douglas, did his job quickly and with humour. Sorry had to leave but enjoyed the beers.”

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Posted 3 years ago

“Kind, and very helpful to speak to on the phone”

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Posted 3 years ago

“Service, price and delivery are all first class. Douglas was very helpful in sorting our our problem this morning. Your beer is very popular with our family.”

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Posted 3 years ago

Beer52 is rated 4.6 based on 5,029 reviews